Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.50
Work Schedule
Standard Hours
Benefits
Pass travel privileges
Medical insurance
Dental Insurance
Vision Insurance
telehealth
401(k) retirement plan
Paid Time Off
Job Description
Unifi Customer Service Agents play a crucial role as the first point of contact and support for passengers at the airport. Unifi operates within the aviation service industry, dedicated to delivering outstanding customer support and ensuring smooth travel experiences through excellent service and efficient handling of customer inquiries and issues related to flights and baggage. As a customer-facing role, Unifi Customer Service Agents are essential ambassadors of the company’s commitment to quality and care, welcoming travelers and providing assistance with a friendly, approachable demeanor that makes every passenger feel valued and reassured. Unifi is committed to fostering a positive and... Show More
Job Requirements
- Must be a local (in-state) resident
- High school diploma or GED
- Valid in-state driver’s license
- Ability to pass a pre-employment drug screen
- Ability to pass up to a 10-year background check
- Must be at least 18 years of age
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must complete ramp and SIDA training to obtain airport authority identification security
- Must be able to carry heavy items up and down jetway stairs
- Must be able to be alert to moving vehicles or aircraft and use radio equipment
Job Qualifications
- High school diploma or GED
- Valid in-state driver’s license
- Ability to pass a pre-employment drug screen
- Ability to pass up to a 10-year background check
- Must be at least 18 years of age
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must complete ramp and SIDA training to obtain airport authority identification security
- Must be able to carry heavy items up and down jetway stairs
- Must be able to be alert to moving vehicles or aircraft and use radio equipment
Job Duties
- Assists passengers with check-in and boarding of flights
- Assists passengers with their baggage pick-up
- Assists passengers to resolve issues with their delayed, lost, or damaged items
- Utilizes computer software to track and catalog luggage
- Handles customer interaction with class in an efficient, effective, and professional manner
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position
- Must be able to lift, carry, push, pull and move items of 70 pounds and or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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