Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $40,560.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Paid holidays
Job Description
The Lubbock Preston Smith International Airport (LPSIA) is a key transportation hub serving the city of Lubbock and the surrounding West Texas region. As a vital connector for travelers and commerce, the airport operates a centralized Airport Operations Communication Center responsible for maintaining safety, security, and operational efficiency throughout the facility. This center integrates various advanced technology systems such as two-way radios, fire alarms, CCTV, runway surface sensor systems, and multiple communication consoles to ensure seamless coordination across airport police, law enforcement agencies, airport operations, building maintenance, and airport rescue and firefighting teams. The airport is committed to maintaining a... Show More
Job Requirements
- Completion of a high school diploma or equivalent
- One year of customer service or related experience
- Ability to obtain TCOLE Telecommunications License within one year
- Must pass Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility
- Must pass federal security background investigation for Department of Homeland Security/Transportation Security Administration (TSA) airport security identification
- Must pass TSA Security Threat Assessment
- Must complete Airport Security training as required by TSA
- Ability to work any shift, holidays and mandatory overtime
- Must maintain effective communication skills under stressful conditions
Job Qualifications
- Completion of a high school diploma or the equivalent with an additional one year of customer service or related experience
- TCOLE Telecommunications License preferred or the ability to obtain within one year of employment
- Prefer completion of two years of college coursework and experience providing emergency dispatch services
Job Duties
- Control a centralized communications center which includes monitoring and operating multiple computer systems for emergency and non-emergency situations involving airport police, other law enforcement agencies, airport operations, building maintenance, and airport rescue and fire fighting
- coordinate day-to-day activities of the airport through the 24-hour Airport Operations Communications Center providing first point of contact airport communications for airport agencies and general public
- prepare and disseminate information concerning critical airfield conditions and hazards to the national airspace system via Notice-to-Airmen (NOTAM), and to airlines, tenants, operators, ATCT and other airport divisions
- act as the central airport coordination and communications center during airfield emergencies
- maintain accurate and complete log book entries and manual records of airport events
- communicate effectively and concisely, sometimes under stressful conditions
- answer airport's main telephone line, provide basic information to traveling public, route calls to individuals and appropriate divisions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: