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City of Lubbock

Airport Operations Dispatcher

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.50
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and development opportunities

Job Description

The Lubbock Preston Smith International Airport (LPSIA) serves as a vital hub for both commercial and general aviation traffic in the region, offering a wide range of services to facilitate safe, efficient, and smooth airport operations. LPSIA operates with a commitment to high standards in public safety, operational efficiency, and customer service, contributing to the overall travel experience for millions of passengers annually. As an airport, LPSIA encompasses a variety of operational sectors including airport police, rescue and firefighting, maintenance, and air traffic control, all coordinated through its central communication infrastructure. This integrated approach ensures that the airport maintains both... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in emergency dispatch or communications preferred
  • Knowledge of FAA, TSA, and local laws and ordinances
  • Ability to operate two-way radio and computer communication systems
  • Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility
  • Must pass a federal security background investigation and TSA Security Threat Assessment
  • Must complete TSA mandated airport security training
  • Ability to work any shift including nights, holidays, and mandatory overtime
  • Must be able to continuously sit during shift and perform mild physical activities such as lifting up to 25 pounds, rotating upper trunk, and operating equipment
  • No felony convictions or certain misdemeanor convictions according to CJIS standards

Job Qualifications

  • High school diploma or equivalent
  • Experience in emergency dispatch or communications preferred
  • Knowledge of basic telephone techniques and public relations
  • Understanding of FAA, TSA, local laws and ordinances
  • Ability to operate various computer systems and communication devices
  • Strong communication skills including clear and calm communication under stress
  • Ability to maintain accurate records and logs
  • Willingness to work any shift, including holidays and overtime

Job Duties

  • Control a centralized communications center which includes monitoring and operating multiple computer systems for emergency and non-emergency situations involving airport police, other law enforcement agencies, airport operations, building maintenance, and airport rescue and fire fighting
  • Coordinate day-to-day activities of the airport through the 24-hour Airport Operations Communications Center providing first point of contact airport communications for airport agencies and general public
  • Prepare and disseminate information concerning critical airfield conditions and hazards to the national airspace system via Notice-to-Airmen and to airlines, tenants, operators, ATCT and other airport divisions
  • Act as the central airport coordination and communications center during airfield emergencies
  • Maintain accurate and complete log book entries and manual records of airport events
  • Communicate effectively and concisely, sometimes under stressful conditions
  • Provide excellent customer service to the public, LPSIA tenants, and other agencies

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.