Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee travel privileges
Flexible Schedule
Training and Development
Job Description
JetBlue Airways is a prominent American airline known for its commitment to customer service and innovative approach to air travel. Operating a comprehensive network of flights primarily within the United States, the Caribbean, and Latin America, JetBlue has established itself as a leader in the aviation sector by focusing on passenger comfort, safety, and operational excellence. The airline emphasizes a unique company culture centered around values such as safety, caring, integrity, passion, and fun, creating an engaging and supportive work environment for its employees.
The Airport Operations Crew - Seasonal position at JetBlue, specifically located at Nashville International Airp... Show More
The Airport Operations Crew - Seasonal position at JetBlue, specifically located at Nashville International Airp... Show More
Job Requirements
- High school diploma or GED
- minimum age eighteen years
- one year of customer service, volunteer or sales experience
- complete fluency in English
- able to use computers and related equipment
- must complete job-related assessment
- must adhere to JetBlue Uniform Policy Manual Standards
- availability to work variable and flexible shifts including holidays and weekends
- ability to use handheld radios and microphones
- must be able to acquire and maintain a valid Security Identification Display Area badge
- able to perform under pressure and within time constraints
- may need valid driver license and meet insurance standards depending on location
- may need to acquire US Customs Clearance depending on location
- available for occasional overnight travel
- must pass ten year background check and drug test
- legally authorized to work in the US
- internal candidates must be in good standing with attendance, performance, and safety
Job Qualifications
- High School Diploma or General Education Development (GED) Diploma
- at least eighteen (18) years old
- one (1) year of customer service, volunteer or sales experience
- strong interpersonal and listening skills
- complete fluency in written and spoken English
- experience using computer, mouse, keyboard, and office applications
- ability to use handheld radios and microphones for communication and announcements
- able to pass background check and drug test
- legally eligible to work in the US
- good standing in attendance, performance, and safety for internal candidates
- preferred two (2) years of customer service, volunteer or sales experience
- knowledge of customer service principles
- experience with various forms of payment
- previous airline experience
- bilingual skills
Job Duties
- Provide exceptional customer service
- conduct check-in process for customers via computer
- verify customers' personal identification
- tag, lift, and handle customer luggage
- announce flight arrivals, departures, and pre-boarding information via the public address system
- communicate with customers to keep them constantly informed
- offer ancillary products such as "even more speed" and "even more space"
- coordinate duties with coworkers and other departments to ensure proper handling of customers
- help prepare aircraft cabin for boarding and departure, including light cleaning
- operate airport equipment such as jet bridges, turbo ways, and airstairs
- assist customers with special needs
- perform or rotate through all Airport Operations functions
- ensure and maintain a safe environment and operation
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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