JetBlue Airways Corporation logo

Airport Operations Crew Seasonal PT

Job Overview

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Employment Type

Temporary
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee travel privileges
flexible scheduling
Training and development programs

Job Description

JetBlue Airways is a renowned airline company recognized for its award-winning customer service and operational excellence in the aviation industry. As a major player in air travel, JetBlue operates with a commitment to safety, integrity, and passenger satisfaction, offering a welcoming and supportive environment both for its customers and employees. Known for innovative approaches and solid corporate values, JetBlue maintains a focus on creating an enjoyable travel experience and fostering a culture of care, passion, and fun among its workforce.

The role of Airport Operations Seasonal Crew at JetBlue at Nashville International Airport (BNA) is a unique opportunity designed fo... Show More

Job Requirements

  • High School Diploma or General Education Development (GED) Diploma
  • minimum age of eighteen (18) years
  • one (1) year of customer service, volunteer or sales experience
  • strong interpersonal and listening skills
  • successful completion of assessments evaluating adaptability, customer service and safety orientation
  • complete fluency in written and spoken English
  • compliance with JetBlue Uniform Policy Manual Standards
  • availability to travel and work flexible hours, including holidays and weekends
  • experience with computer and office applications
  • ability to use handheld radios and microphones
  • ability to obtain and maintain Security Identification Display Area (SIDA) Badge
  • ability to perform under pressure and meet time constraints
  • depending on the location, possession of a valid Driver License meeting insurance standards
  • availability for overnight travel (approximately 10%)
  • passing a 10-year background check and pre-employment drug test
  • legal authorization to work in the country of employment
  • no visa sponsorship available
  • internal candidates must have good attendance and performance records

Job Qualifications

  • High School Diploma or General Education Development (GED) Diploma
  • at least eighteen (18) years old
  • one (1) year of customer service, volunteer or sales experience
  • strong interpersonal and listening skills
  • complete fluency in written and spoken English
  • must be able to adhere to JetBlue Uniform Policy Manual Standards
  • experience using a mouse, computer, keyboard and basic word processing, email and office applications
  • must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements
  • must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
  • experience performing under pressure and within fixed time constraints
  • must pass a ten (10) year background check and pre-employment drug test
  • must be legally eligible to work in the country in which the position is located
  • authorization to work in the US is required
  • for internal candidates, good standing in attendance performance and safety

Job Duties

  • Provide exceptional customer service
  • conduct check-in process for customers via computer
  • verify customers’ personal identification
  • tag, lift, and handle customer luggage
  • announce flight arrivals, departures, and pre-boarding information via the public address system
  • communicate with our customers to keep them constantly informed
  • offer ancillary products to our customers such as “even more speed” and “even more space”
  • coordinate various duties with coworkers and other departments to ensure proper handling of customers
  • help prepare aircraft cabin for customer boarding and departure, which can include light cleaning of seats, seat-pockets, and floor
  • operation of airport equipment, e.g. customer enplaning/deplaning equipment such a Jet bridge, Turbo way, airstairs, etc.
  • assist customers with special needs, e.g. customers who need assistance in boarding
  • crewmembers will be required to perform and/or rotate through all Airport Operations related functions (gate, ticket counter, etc.)
  • ensure and maintain a safe environment and operation
  • other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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