Job Overview
Employment Type
Temporary
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
JetBlue Airways is a leading American low-cost airline known for its commitment to delivering exceptional customer service and a positive travel experience. Established in 1998, JetBlue has grown to become one of the most recognized and respected airlines in the United States, with a reputation for innovation, comfort, and customer care. The company operates numerous flights daily across domestic and international routes, serving millions of passengers each year. JetBlue's corporate culture emphasizes values such as safety, integrity, caring, passion, and fun, creating a dynamic and supportive work environment for its employees. The airline prides itself on maintaining high safety standards... Show More
Job Requirements
- High school diploma or general education development (GED) diploma
- at least eighteen years old
- one (1) year of customer service, volunteer or sales experience
- strong interpersonal and listening skills
- candidates must complete an assessment that evaluates the job qualifications/characteristics of adaptability, customer service, and safety orientation using AI- or statistically based scoring
- complete fluency in written and spoken English
- must be able to adhere to JetBlue uniform policy manual standards
- able to travel and/or work variable hours, flexible shifts, including holidays and weekends
- experience using a mouse, computer, keyboard and basic word processing, email and office applications
- must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements
- must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- experience performing under pressure and within fixed time constraints
- depending upon location, may need to possess and maintain a valid driver license and a driving record that meets JetBlue Airways’ insurance standards
- depending on location, may need to acquire and maintain a United States Customs Clearance
- available for overnight travel (10%)
- must pass a ten (10) year background check and pre-employment drug test
- must be legally eligible to work in the country in which the position is located
- authorization to work in the US is required. This position is not eligible for visa sponsorship
- for internal candidates, good standing in attendance performance and safety
Job Qualifications
- High school diploma or GED diploma
- at least eighteen years old
- one year of customer service, volunteer or sales experience
- strong interpersonal and listening skills
- complete fluency in written and spoken English
- able to travel and/or work variable hours including holidays and weekends
- experience using a mouse, computer, keyboard and basic word processing, email and office applications
- ability to use handheld radios and microphones
- able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- experience performing under pressure and within fixed time constraints
- authorization to work in the US
- good standing in attendance, performance and safety for internal candidates
Job Duties
- Provide exceptional customer service
- conduct check-in process for customers via computer
- verify customers' personal identification
- tag, lift, and handle customer luggage
- announce flight arrivals, departures, and pre-boarding information via the public address system
- communicate with customers to keep them informed
- offer ancillary products to customers
- coordinate duties with coworkers and other departments
- help prepare aircraft cabin for boarding and departure including light cleaning
- operate airport equipment such as jet bridge, turbo way, and airstairs
- assist customers with special needs
- perform and rotate through all Airport Operations related functions
- ensure and maintain a safe environment and operation
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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