Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.32
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
401(k) plan with Company Match
Crewmember stock purchase plan
Short-Term Disability coverage
long-term disability coverage
basic life insurance
Free space available travel
Job Description
JetBlue Airways is a leading American airline headquartered in Long Island City, New York. Known for its commitment to outstanding customer service, innovative technology, and a strong company culture grounded in values such as safety, caring, integrity, passion, and fun, JetBlue has established itself as a top choice for travelers. The airline operates numerous domestic and international flights, providing a range of services that prioritize passenger comfort, convenience, and satisfaction. JetBlue fosters a vibrant workplace where employees are encouraged to grow professionally while contributing to a team-oriented environment that values both individual and collective success. Focusing on operational excellence and... Show More
Job Requirements
- High school diploma or GED
- minimum age of 18 years
- at least one year of experience in customer service, volunteering, or sales
- strong interpersonal and listening skills
- ability to complete an assessment evaluating adaptability, customer service, and safety orientation
- complete fluency in English, both written and spoken
- adherence to JetBlue Uniform Policy Manual standards
- availability to work flexible shifts including holidays and weekends
- experience with computer usage and office applications
- ability to use handheld radios and public address systems
- ability to acquire and maintain a valid SIDA Badge
- capacity to work under pressure and meet strict deadlines
- depending on location, possession of a valid driver license with good driving record
- depending on location, ability to acquire and maintain US Customs Clearance
- available for up to 10% overnight travel
- passing a pre-employment drug test
- legal eligibility to work in the US
- no visa sponsorship available
- for internal candidates, good attendance, performance, and safety records
Job Qualifications
- High school diploma or GED
- at least 18 years old
- one year of customer service, volunteer, or sales experience
- strong interpersonal and listening skills
- complete fluency in written and spoken English
- experience using computers and basic office applications
- ability to use handheld radios and microphones
- ability to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- ability to perform under pressure within time constraints
- authorization to work in the US
- good attendance, performance, and safety standing for internal candidates
Job Duties
- Provide exceptional customer service
- conduct check-in process for customers via computer
- verify customers’ personal identification
- tag, lift, and handle customer luggage
- announce flight arrivals, departures, and pre-boarding information via the public address system
- communicate with customers to keep them informed
- offer ancillary products such as 'even more speed' and 'even more space'
- coordinate duties with coworkers and other departments
- help prepare aircraft cabin for boarding and departure, including light cleaning
- operate airport equipment such as jet bridges, turbo ways, and airstairs
- assist customers with special needs
- rotate through airport operations functions including gate and ticket counter
- ensure and maintain a safe environment and operation
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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