Job Overview
Employment Type
Temporary
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee travel privileges
Life insurance
Employee Discounts
Job Description
JetBlue Airways is a leading airline company renowned for its commitment to providing exceptional service and a memorable travel experience to passengers. As a major player in the aviation industry, JetBlue prides itself on connecting people with places while upholding its core values of safety, caring, integrity, passion, and fun. The company fosters an inclusive and dynamic work environment, emphasizing teamwork, innovation, and customer-centric operations. With an extensive network of flights and a reputation for award-winning customer service, JetBlue continues to grow and shape the future of air travel. Joining JetBlue means becoming part of a team that values safety... Show More
Job Requirements
- High school diploma or general education development (GED) diploma
- at least eighteen (18) years old
- one (1) year of customer service, volunteer or sales experience
- strong interpersonal and listening skills
- complete fluency in written and spoken English
- able to travel and/or work variable hours, flexible shifts, including holidays and weekends
- experience using a mouse, computer, keyboard and basic word processing, email and office applications
- must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements
- must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- must pass a ten (10) year background check and pre-employment drug test
- must be legally eligible to work in the country in which the position is located
- authorization to work in the US is required
- this position is not eligible for visa sponsorship
- able to maintain a professional appearance
- experience performing under pressure and within fixed time constraints
- depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways’ insurance standards
- depending on location, may need to acquire and maintain a United States Customs Clearance
- available for overnight travel (10%)
- must adhere to JetBlue Uniform Policy Manual Standards
Job Qualifications
- High school diploma or general education development (GED) diploma
- at least eighteen (18) years old
- one (1) year of customer service, volunteer or sales experience
- strong interpersonal and listening skills
- complete fluency in written and spoken English
- able to travel and/or work variable hours, flexible shifts, including holidays and weekends
- experience using a mouse, computer, keyboard and basic word processing, email and office applications
- must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements
- must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- experience performing under pressure and within fixed time constraints
- must pass a ten (10) year background check and pre-employment drug test
- must be legally eligible to work in the country in which the position is located
- authorization to work in the US is required
- this position is not eligible for visa sponsorship
- for internal candidates, good standing in attendance performance and safety
- two (2) years of customer service, volunteer or sales experience preferred
- knowledge of customer service principles and practices preferred
- experience working with various forms of payment (cash, credit cards, travelers' checks, etc.) preferred
- previous airline experience preferred
- bilingual skills preferred
Job Duties
- Provide exceptional customer service
- conduct check-in process for customers via computer
- verify customers’ personal identification
- tag, lift, and handle customer luggage
- announce flight arrivals, departures, and pre-boarding information via the public address system
- communicate with our customers to keep them constantly informed
- offer ancillary products to our customers such as even more speed and even more space
- coordinate various duties with coworkers and other departments to ensure proper handling of customers
- help prepare aircraft cabin for customer boarding and departure, which can include light cleaning of seats, seat-pockets, and floor
- operation of airport equipment, e.g. customer enplaning/deplaning equipment such a Jet bridge, Turbo way, airstairs, etc.
- assist customers with special needs, e.g. customers who need assistance in boarding
- crewmembers will be required to perform and/or rotate through all Airport Operations related functions (gate, ticket counter, etc.)
- ensure and maintain a safe environment and operation
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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