Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $19.25 - $26.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee travel privileges
retirement savings plan
flexible scheduling
Career development opportunities
Job Description
JetBlue Airways is a well-known American airline company that offers air transportation services primarily in the United States, Caribbean, and Latin America. Established with a vision to bring a high-quality and customer-centered flying experience, JetBlue has grown to be recognized for its exceptional customer service, innovative approach, and commitment to safety and fun. The airline prides itself on its values of Safety, Caring, Integrity, Passion, and Fun, creating a positive and dynamic work culture for its employees. Its seamless integration of technology and operational practices positions JetBlue as a recognizable leader in the airline industry.
The Airport Operations Seasonal ... Show More
The Airport Operations Seasonal ... Show More
Job Requirements
- High school diploma or General Education Development (GED) diploma
- At least eighteen years old
- One year of customer service, volunteer, or sales experience
- Strong interpersonal and listening skills
- Must complete an assessment evaluating adaptability, customer service, and safety orientation
- Complete fluency in written and spoken English
- Must adhere to JetBlue Uniform Policy Manual standards
- Able to work variable hours including holidays, weekends, and flexible shifts
- Experience using basic computer applications
- Ability to use handheld radios and microphones
- Must acquire and maintain a valid Security Identification Display Area (SIDA) badge
- Must pass a ten-year background check and pre-employment drug test
- Must be legally eligible to work in the country
- Authorization to work in the US is required
- Good standing in attendance, performance, and safety for internal candidates
- Depending on location, may need a valid driver license and meet insurance standards
- Depending on location, may need United States Customs Clearance
- Available for overnight travel
- Experience performing under pressure and time constraints
Job Qualifications
- High school diploma or General Education Development (GED) diploma
- At least eighteen years old
- One year of customer service, volunteer, or sales experience
- Strong interpersonal and listening skills
- Complete fluency in written and spoken English
- Ability to use a mouse, computer, keyboard, and basic word processing, email, and office applications
- Experience communicating via handheld radios and microphones
- Able to adhere to JetBlue Uniform Policy Manual standards
- Able to acquire and maintain a valid Security Identification Display Area (SIDA) badge
- Experience performing under pressure and within fixed time constraints
- Depending on location, possession of a valid driver's license that meets insurance standards
- Ability to travel overnight (10 percent)
Job Duties
- Provide exceptional customer service
- Conduct check-in process for customers via computer
- Verify customers' personal identification
- Tag, lift, and handle customer luggage
- Announce flight arrivals, departures, and pre-boarding information via the public address system
- Communicate with customers to keep them informed
- Offer ancillary products such as 'even more speed' and 'even more space'
- Coordinate duties with coworkers and other departments
- Help prepare aircraft cabin for boarding and departure including light cleaning
- Operate airport equipment like jet bridges, turbo ways, and airstairs
- Assist customers with special needs including boarding help
- Rotate through all Airport Operations related functions
- Ensure and maintain a safe environment and operation
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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