JetBlue Airways Corporation logo

Airport Operations Crew PT

Job Overview

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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Flexible work schedules

Job Description

JetBlue Airways is a major American airline known for its commitment to customer service, innovation, and a strong corporate culture founded on values like safety, caring, integrity, passion, and fun. As a leader in the travel industry, JetBlue offers a variety of air transportation services domestically and internationally, focusing on providing a superior experience to its passengers. The company fosters a dynamic and inclusive workforce where employees are empowered to be part of a collaborative environment dedicated to excellence and safety.

The position of Airport Operations Crew at JetBlue Newcastle Airport (BNA) is a vital role responsible for ensuring seamles... Show More

Job Requirements

  • High school diploma or general education development (GED) diploma
  • at least eighteen years old
  • one year of customer service or sales experience
  • strong interpersonal and listening skills
  • complete fluency in written and spoken English
  • must be able to adhere to JetBlue Uniform Policy Manual Standards
  • able to travel and/or work variable hours, flexible shifts, including holidays and weekends
  • experience using a mouse, computer, keyboard and basic word processing, email and office applications
  • must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements
  • must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
  • experience performing under pressure and within fixed time constraints
  • depending upon location, may need to possess and maintain a valid driver license and a driving record that meets JetBlue Airways’ insurance standards
  • depending on location, may need to acquire and maintain a United States Customs Clearance
  • available for occasional overnight travel
  • able to make occasional trips to other locations for training or temporary assignment
  • must pass a pre-employment drug test
  • must be legally eligible to work in the country in which the position is located
  • authorization to work in the US is required
  • this position is not eligible for visa sponsorship
  • for internal candidates, good standing in attendance performance and safety

Job Qualifications

  • High school diploma or GED diploma
  • at least eighteen years old
  • one year of customer service or sales experience
  • strong interpersonal and listening skills
  • complete fluency in written and spoken English
  • experience using a mouse, computer, keyboard, and basic word processing, email, and office applications
  • must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements
  • must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
  • experience performing under pressure and within fixed time constraints
  • ability to travel and/or work variable hours, flexible shifts including holidays and weekends
  • authorization to work in the US
  • must pass a pre-employment drug test
  • good standing in attendance, performance, and safety for internal candidates

Job Duties

  • Verify customers’ personal identification
  • tag, lift, and handle customer luggage
  • announce flight arrivals, departures, and pre-boarding information via the public address system
  • communicate with our customers to keep them constantly informed
  • offer ancillary products to our customers such as even more speed and even more space
  • coordinate various duties with coworkers and other departments to ensure proper handling of customers
  • help prepare aircraft cabin for customer boarding and departure, including cleaning of seats, seat-pockets, galleys, lavatories, and floor
  • operate airport equipment such as Jet bridge, Turbo way, airstairs
  • assist customers with special needs
  • perform and/or rotate through all Airport Operations related functions such as gate and ticket counter
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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