
Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Flexible work schedules
Job Description
JetBlue Airways is a major American airline known for its commitment to customer service, innovation, and a strong corporate culture founded on values like safety, caring, integrity, passion, and fun. As a leader in the travel industry, JetBlue offers a variety of air transportation services domestically and internationally, focusing on providing a superior experience to its passengers. The company fosters a dynamic and inclusive workforce where employees are empowered to be part of a collaborative environment dedicated to excellence and safety.
The position of Airport Operations Crew at JetBlue Newcastle Airport (BNA) is a vital role responsible for ensuring seamles... Show More
The position of Airport Operations Crew at JetBlue Newcastle Airport (BNA) is a vital role responsible for ensuring seamles... Show More
Job Requirements
- High school diploma or general education development (GED) diploma
- at least eighteen years old
- one year of customer service or sales experience
- strong interpersonal and listening skills
- complete fluency in written and spoken English
- must be able to adhere to JetBlue Uniform Policy Manual Standards
- able to travel and/or work variable hours, flexible shifts, including holidays and weekends
- experience using a mouse, computer, keyboard and basic word processing, email and office applications
- must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements
- must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- experience performing under pressure and within fixed time constraints
- depending upon location, may need to possess and maintain a valid driver license and a driving record that meets JetBlue Airways’ insurance standards
- depending on location, may need to acquire and maintain a United States Customs Clearance
- available for occasional overnight travel
- able to make occasional trips to other locations for training or temporary assignment
- must pass a pre-employment drug test
- must be legally eligible to work in the country in which the position is located
- authorization to work in the US is required
- this position is not eligible for visa sponsorship
- for internal candidates, good standing in attendance performance and safety
Job Qualifications
- High school diploma or GED diploma
- at least eighteen years old
- one year of customer service or sales experience
- strong interpersonal and listening skills
- complete fluency in written and spoken English
- experience using a mouse, computer, keyboard, and basic word processing, email, and office applications
- must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements
- must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- experience performing under pressure and within fixed time constraints
- ability to travel and/or work variable hours, flexible shifts including holidays and weekends
- authorization to work in the US
- must pass a pre-employment drug test
- good standing in attendance, performance, and safety for internal candidates
Job Duties
- Verify customers’ personal identification
- tag, lift, and handle customer luggage
- announce flight arrivals, departures, and pre-boarding information via the public address system
- communicate with our customers to keep them constantly informed
- offer ancillary products to our customers such as even more speed and even more space
- coordinate various duties with coworkers and other departments to ensure proper handling of customers
- help prepare aircraft cabin for customer boarding and departure, including cleaning of seats, seat-pockets, galleys, lavatories, and floor
- operate airport equipment such as Jet bridge, Turbo way, airstairs
- assist customers with special needs
- perform and/or rotate through all Airport Operations related functions such as gate and ticket counter
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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