Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Career development opportunities
Job Description
JetBlue Airways is a renowned American low-cost airline known for its commitment to customer service, reliability, and innovation in air travel. Established to offer superior flying experiences, JetBlue has grown to become one of the most respected names in the airline industry, catering to millions of passengers across numerous destinations. The company focuses on delivering award-winning service, a friendly travel environment, and a passionate commitment to safety and customer care. Operating from major hubs across the United States, JetBlue integrates state-of-the-art technology and highly trained staff to ensure a seamless and enjoyable journey for every traveler.
The Airport Operati... Show More
The Airport Operati... Show More
Job Requirements
- High school diploma or general education development (GED) diploma
- at least eighteen (18) years old
- one (1) year of customer service or sales experience
- strong interpersonal and listening skills
- complete fluency in written and spoken English
- pass assessment evaluating adaptability, customer service, and safety orientation
- adhere to uniform policy manual standards
- able to travel and work variable hours, flexible shifts including holidays and weekends
- experience using a mouse, computer, keyboard, basic word processing, email, and office applications
- able to use handheld radios and microphones for communication and announcements
- able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- experience performing under pressure and within fixed time constraints
- depending on location, possess and maintain a valid driver license meeting insurance standards
- depending on location, acquire and maintain United States Customs Clearance
- available for occasional overnight travel (10%)
- able to make occasional trips to other locations for training or temporary assignments
- pass pre-employment drug test
- legally eligible to work in the country
- authorization to work in the US without visa sponsorship
- good standing in attendance, performance, and safety for internal candidates
Job Qualifications
- High school diploma or general education development (GED) diploma
- at least eighteen (18) years old
- one (1) year of customer service or sales experience
- strong interpersonal and listening skills
- complete fluency in written and spoken English
- ability to use a mouse, computer, keyboard, and basic office applications
- ability to use handheld radios and microphones
- ability to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- experience performing under pressure and within fixed time constraints
- depending on location, possess a valid driver license and maintain driving record that meets insurance standards
- authorization to work in the US
- good standing in attendance, performance, and safety for internal candidates
- knowledge of customer service principles (preferred)
- experience working with various forms of payment (preferred)
- previous airline experience (preferred)
- bilingual skills (preferred)
Job Duties
- Verify customers' personal identification
- tag, lift, and handle customer luggage
- announce flight arrivals, departures, and pre-boarding information via the public address system
- communicate with customers to keep them constantly informed
- offer ancillary products such as "even more speed" and "even more space"
- coordinate duties with coworkers and other departments to ensure proper handling of customers
- help prepare aircraft cabin for boarding and departure including cleaning
- operate airport equipment like jet bridges, turbo ways, and airstairs
- assist customers with special needs including boarding assistance
- perform and rotate through all Airport Operations related functions such as gate and ticket counter duties
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: