Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Plan
Employee Discounts
Job Description
Avis Budget Group is a leading global provider in vehicle rental services, specializing in offering quality car and truck rentals to customers worldwide. With a strong commitment to customer satisfaction and operational excellence, Avis Budget Group operates numerous locations including airports, making it a trusted name in the travel and transportation industry. The company focuses on delivering superior service, innovative rental solutions, and creating seamless rental experiences for its clients. With a comprehensive network and a robust fleet of vehicles, Avis Budget Group ensures convenient access and reliable transportation options for business and leisure travelers alike.
As an Airpor... Show More
As an Airpor... Show More
Job Requirements
- Bachelor's degree or equivalent
- minimum 1 year of leadership and management experience
- experience in car/truck rental preferred
- knowledge of P&L
- ability to make operational plans and decisions independently
- strong analytical skills
- management experience
- excellent communication skills
- strong organizational skills
- ability to multitask in fast-paced environments
- customer service orientation
- problem-solving skills
- proficiency with MS Office and rental management systems
- flexibility to travel
Job Qualifications
- Bachelor's degree or equivalent
- 1+ years of leadership and management experience
- experience in car/truck rental preferred
- experience in human resources, training, customer service and general operations
- working knowledge of profit and loss (P&L)
- strong decision making ability
- strong analytical and math skills
- excellent management skills
- very strong communication skills
- very strong organization and administration skills
- strong time-management and multi-tasking skills
- strong customer service skills
- strong problem-solving skills and results-driven orientation
- working knowledge of MS Office, BART and O2
- willingness to travel
Job Duties
- Manage all activities at an airport related to servicing of customers at the rental counter and arranging for the rental of vehicles
- sell incremental products to customers
- oversee cleaning and preparation of returned vehicles for the next rental
- manage, plan, and implement staffing schedules based on business demands and transaction levels
- oversee exempt and nonexempt personnel
- oversee shuttling of customers from rental counters to cars or from cars to airline terminal
- ensure customer complaints are handled and resolved in a timely and effective manner
- provide statistical information relating to transaction and revenue projections
- assist management in the preparation of annual budget
- monitor the price of gasoline charges currently being paid
- implement HR policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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