Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,100.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement plan
Employee Discounts
Employee assistance program
Paid Time Off
Job Description
Avis Budget Group is a leading global provider of vehicle rental services with over 70 years of industry experience and a presence spanning 11,000 locations across 180 countries. The company embraces innovation and customer-centric solutions through its beloved brands including Avis, Budget, Budget Truck, and Zipcar. These brands collectively serve millions of customers worldwide, offering convenience, flexibility, and a broad array of transportation options that connect people to more opportunities and experiences. Avis Budget Group is not only committed to delivering superior customer experiences, but also prides itself on fostering a supportive and dynamic work environment that empowers its employees... Show More
Job Requirements
- Bachelor's degree or equivalent
- 1+ years of leadership and management experience
- Experience in car/truck rental preferred
- human resources
- training
- customer service and general operations
- Working knowledge of P&L
- Strong decision making ability and independent judgment
- Strong analytical and math skills
- Excellent management skills
- Very strong communication skills
- Very strong organization and administration skills
- Strong time-management and multi-tasking skills
- Strong customer service skills
- Strong problem-solving skills and results-driven orientation
- Working knowledge of MS Office, BART & O2
- Willingness to travel
Job Qualifications
- Bachelor's degree or equivalent
- 1+ years of leadership and management experience
- Experience in car/truck rental preferred
- human resources
- training
- customer service and general operations
- Working knowledge of P&L
- Strong decision making ability and independent judgment
- Strong analytical and math skills
- Excellent management skills
- Very strong communication skills
- Very strong organization and administration skills
- Strong time-management and multi-tasking skills
- Strong customer service skills
- Strong problem-solving skills and results-driven orientation
- Working knowledge of MS Office, BART & O2
- Willingness to travel
Job Duties
- Manage all activities at an airport related to servicing of customers at the rental counter and arranging for the rental of vehicles, the selling of incremental products to customers, and the cleaning and preparation of returned vehicles for the next rental
- Manage, plan, and implement staffing schedules based on business demands and transaction levels and oversee exempt and nonexempt personnel
- Oversee shuttling of customers from rental counters to cars or from cars to airline terminal
- Ensure customer complaints are handled and resolved in a timely and effective manner
- Provide statistical information relating to transaction and revenue projects
- Assist management in the preparation of annual budget
- Monitor the price of gasoline charges currently being paid
- Implement HR policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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