Swissport International AG logo

Airport Lounge Agent

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
training programs
Career Development

Job Description

Swissport is a global leader in the aviation services industry, renowned for delivering ground handling, cargo handling, and passenger services to over 300 million passengers annually across numerous international airports. With a deep commitment to enhancing the aviation experience, Swissport is driven by a clear mission – to provide the aviation sector with consistent, specialized, and highly customizable solutions worldwide, ensuring every interaction contributes to a better overall customer experience. The company operates more than 50 airport lounges under the brand name "Aspire Lounges," locations designed to offer passengers a comfortable and relaxing environment that is more than just a... Show More

Job Requirements

  • Lounge agents must be 21 years of age or older
  • High school diploma or equivalent
  • Reliable transportation to and from the airport
  • Able to lift 50 lbs without assistance
  • Physically able to be on feet during entire shift walking bending stooping twisting reaching pulling pushing kneeling and crouching
  • Positive attitude and willingness to get along with co-workers
  • Ability to pass a 10 year federal background check
  • Professional personality and strong customer service knowledge

Job Qualifications

  • Lounge agents must be 21 years of age or older
  • High school diploma or equivalent
  • Professional personality and strong customer service knowledge
  • Positive attitude and willingness to get along with co-workers
  • Ability to pass a 10 year federal background check

Job Duties

  • Greeting engaging with and registering customers at reception
  • Replenishing deli counter with food and drinks
  • Topping up drinks stations and maintaining stock levels
  • Serving beer wine and other beverages from the fully tendered bar
  • Bussing tables sanitizing dishwashing and maintaining high levels of cleanliness
  • Assisting with deliveries and stock rotation
  • Regularly stocking and cleaning restroom facilities every hour
  • Sweeping mopping and vacuuming floors as needed
  • Deliver exceptional customer service with every guest interaction
  • Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location