Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $58,000.00
Work Schedule
Flexible
Benefits
401(k)
401(k) matching
Dental Insurance
Employee assistance program
employee discount
Flexible spending account
Health Insurance
Health savings account
Life insurance
On-the-job training
Opportunities for advancement
Paid Time Off
Parental leave
Pet insurance
Professional development assistance
Retirement Plan
Vision Insurance
Job Description
United Ground Express (UGE) is a reputable ground handling company specializing in comprehensive airport services. We partner closely with major airlines to ensure smooth, efficient, and safe airport operations, playing a critical role in the overall travel experience of passengers. At UGE, we pride ourselves on creating a professional and supportive work environment, emphasizing teamwork, excellence in customer service, and operational integrity. With a strong commitment to safety and compliance, UGE operates nationally across various airports, ensuring high standards are maintained consistently. Our focus on employee growth and satisfaction makes us a preferred employer in the airport services sector.Show More
Job Requirements
- Must possess and maintain a valid US state driver’s license (suspended expired revoked or denied licenses are not valid)
- Must be flexible to work all shifts and when necessary available 7 days a week 24 hours a day including holidays and weekends to deal with any operational and or unforeseen situations
- Ability to operate a computer to enter and retrieve data
- Ability to utilize radio equipment for communications
- Ability to lift 70lbs on a consistent basis
- Requires ability to sit stand and walk for extended periods
- Ability to pass all pre-screening clearances applicable to position qualifications
Job Qualifications
- College degree or equivalent work experience required
- Previous service or operational experience required
- Previous supervisory experience required
- Strong communication and interpersonal skills
- Analytical thinking goal-directed leadership and service-oriented performance
- Strong problem-solving skills and drive for excellence
- Organization and planning skills
- Strong leadership skills with the ability to motivate and coach others
- Ability to manage airport operations independently
- Ability to work in a dynamic fast paced operational environment
Job Duties
- Responsible for day-to-day operational and financial performance of assigned station monitoring performance against plan and initiating corrective actions to improve results
- Ensures compliance with safety requirements including security checkpoint and GSC responsibilities
- Sets a positive example for the station team to ensure excellent customer service
- Responsible for maintaining a positive work environment strong employee relations and collaborative relationships
- Solicits customer feedback to understand customer needs and opportunities to improve their travel experience
- Demonstrates a calm demeanor during periods of high volume or irregular operations
- Provides coaching and direction to the station team to achieve operational goals
- Manages the operations budget staffing forecasts and resource requirements
- Responsible for maintaining station facilities equipment and professional appearance standards for all UGE employees
- Responsible for compliance with Station controls and Internal Audit standards
- Maintain strong working relationships with OAL airport authorities vendors governmental authorities FAA TSA CBP internal divisions
- Manage vendor service contracts as required
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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