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Airport Duty Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $95,000.00 - $1.00
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Work Schedule

Rotating Shifts
Standard Hours
On-call
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Life insurance
Employee assistance program

Job Description

The Hillsborough County Aviation Authority (HCAA), based at Tampa International Airport, is a vital entity responsible for overseeing airport operations and ensuring seamless functioning within one of Florida's busiest airports. As the governing body, HCAA is committed to maintaining high standards of safety, security, efficiency, and customer service. The Authority plays a crucial role in managing all facets of airport activities, from terminal operations and security compliance to emergency response and public service. Known for its dedication to operational excellence and community service, HCAA offers a dynamic work environment where safety and efficiency are paramount, supporting the smooth transit of... Show More

Job Requirements

  • Bachelor's degree in airport operations, business administration, or a related field
  • three years experience in airport terminal operations at a medium-to-large airport or related field
  • or equivalent combination of education, training, and experience
  • must possess a valid Florida Driver License

Job Qualifications

  • Bachelor's degree in airport operations, business administration, or a related field
  • three years experience in airport terminal operations at a medium-to-large airport or related
  • or equivalent combination of education, training, and experience
  • must possess a valid Florida Driver License

Job Duties

  • Ensures compliance with FAA and TSA and all other applicable regulations
  • monitors airport operations and directs operations staff to ensure safe and efficient service to airport users
  • provides leadership in emergencies, taking such action as needed to move equipment, settle public unrest, and make decisions in disputes to ensure smooth functioning of the airport
  • develops changes and additions to procedures to continuously improve airport operations' safety, security, and efficiency
  • monitors all key performance indicators and proactively leads to address and/or mitigate any issues that may arise
  • monitors customer feedback on social media and ensures immediate action on issues/opportunities where appropriate
  • manages, maintains, and ensures the proper equipping of the Emergency Operations Center
  • leads applicable training courses as directed
  • coordinates and documents drills and addresses any issues or shortcomings identified with little to no guidance
  • completes after-action reviews and proactively implements enhancements to better responses to events or situations
  • maintains regular and reliable attendance as an essential function of the position

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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