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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Variable shifts
Job Description
GAT Airline Ground Support is a recognized leader in providing comprehensive aviation ground handling services to a wide array of airline clients. As a vital component of the aviation industry, GAT specializes in delivering efficient and reliable ground support, ensuring smooth airport operations. The company prides itself on a culture of safety, professionalism, and customer service excellence, serving major airports with tailored solutions that meet the unique needs of each carrier. With a commitment to operational excellence and employee development, GAT fosters a dynamic work environment that supports career growth and innovation in ground handling services.
The Customer Service Su... Show More
The Customer Service Su... Show More
Job Requirements
- high school diploma or GED
- experience in airport ground handling
- computer experience for 6 months or more with knowledge of Microsoft Word and Excel
- ability to use electronic devices such as phones, computers, fax machines, printers, and timeclocks
- proven supervisory experience
- experience in operational planning and resource allocation
- knowledge of GSE maintenance
- understanding of commercial aviation issues
- minimum age 18 years
- valid driver's license
- ability to process information quickly
- proficiency in English speaking, reading, and writing
- basic computer literacy
- previous ramp or airline experience
- successful completion of training and maintenance of certifications
- clearance of FBI fingerprint background check
- ability to work variable shifts, weekends, holidays, and extended hours
- physical fitness to lift up to 70 pounds and work in various weather conditions
- compliance with attendance and tardiness standards
Job Qualifications
- strong understanding of airline customer service
- experience in the airport ground handling business
- must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
- ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc)
- a proven track record in supervising a business unit
- experience in operational planning and resource allocation
- working knowledge of GSE maintenance issues
- experience and understanding of commercial issues in aviation
- must have a high school diploma, GED
- must be at least 18 years of age
- capable of processing information in a timely manner
- must have and maintain a valid driver's license
- able to proficiently speak, read, and write in English
- basic computer literacy
- previous ramp or airline experience
- must successfully complete all training requirements and maintain certifications throughout employment
- must clear an FBI fingerprint background check
- must successfully complete all required training
Job Duties
- monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
- reporting discrepancies that may exist both functional and mechanical on the ground support equipment
- coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
- responsible for equipment and ensuring its safe and efficient operating status
- confer with other supervisors and managers to coordinate activities with other departments
- determining manpower requirements
- ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner
- ability to comply with attendance/tardiness standards
- able to perform under pressure and within fixed time constraints
- read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
- follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
- ensure crews are being briefed before flights on positions to take and how flight will work
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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