Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
telehealth
401(k) retirement plan
Paid Time Off
travel privileges
Job Description
Unifi is a renowned customer service provider specializing in delivering exceptional support and assistance to travelers at airports. Our mission is to ensure every passenger enjoys a smooth and hassle-free experience, especially relating to their baggage handling and related concerns. As a company dedicated to enhancing customer satisfaction, Unifi values professionalism, empathy, and efficiency in all customer interactions. We strive to maintain a positive and supportive environment for both our employees and customers, reflecting our commitment to excellence in the travel service industry.
The role of a Unifi Customer Service Agent is critical and rewarding. These agents serve a... Show More
The role of a Unifi Customer Service Agent is critical and rewarding. These agents serve a... Show More
Job Requirements
- high school diploma or GED
- valid in-state driver’s license
- ability to pass a pre-employment drug screen
- ability to pass up to a 10-year background check
- must be at least 18 years of age
- must be authorized to work in the United States as defined by the Immigration Reform Act of 1986
- must complete ramp and SIDA training to obtain airport authority identification security
- must be able to carry heavy items up and down jetway stairs
- must be able to be alert to moving vehicles or aircraft and use radio equipment
- must be a local (in-state) resident
Job Qualifications
- must be a local (in-state) resident
- high school diploma or GED
- valid in-state driver’s license
- ability to pass a pre-employment drug screen
- ability to pass up to a 10-year background check
- must be at least 18 years of age
- must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
- must complete ramp and SIDA training to obtain airport authority identification security
- must be able to carry heavy items up and down jetway stairs
- must be able to be alert to moving vehicles or aircraft and use radio equipment
Job Duties
- assists passengers with their baggage pick-up
- assists passengers to resolve issues with their delayed, lost, or damaged items
- utilizes computer software to track and catalog luggage
- handles customer interaction with class in an efficient, effective, and professional manner
- performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position
- must be able to lift/carry/push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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