Unifi Aviation, LLC logo

Unifi Aviation, LLC

Airport Customer Service Agent - TUS

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.75
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Work Schedule

Standard Hours
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Benefits

competitive compensation
Full benefits plan
Career advancement opportunities
Exciting work environment
supportive work culture

Job Description

Unifi is a dynamic company specializing in airport services with a primary focus on ensuring a seamless travel experience for passengers. As a trusted partner in the aviation sector, Unifi has established itself by delivering exceptional service that combines efficiency, professionalism, and customer satisfaction. With a commitment to excellence, Unifi operates in a fast-paced environment where the customer experience is paramount. The company fosters a culture of growth and opportunity, aiming to provide not just jobs but fulfilling careers with continuous development prospects. Unifi’s reputation relies heavily on its frontline personnel, who are essential in maintaining the company’s high standards... Show More

Job Requirements

  • Must be a local (in-state) resident
  • Must be at least 18 years of age
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be able to carry heavy items up and down jetway stairs
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment

Job Qualifications

  • High School diploma or GED
  • Valid In-State Driver’s License
  • Must complete ramp and SIDA training to obtain airport authority identification security
  • Ability to pass a pre-employment drug screen
  • Ability to pass up to a 10-year background check
  • Customer service experience preferred
  • Strong interpersonal and communication skills

Job Duties

  • Assists passengers with their baggage pick-up
  • Assists passengers to resolve issues with their delayed, lost, or damaged items
  • Utilizes computer software to track and catalog luggage
  • Handles customer interaction with class in an efficient, effective, and professional manner
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position
  • Must be able to lift/carry/push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location