Unifi Aviation, LLC logo

Unifi Aviation, LLC

Airport Customer Service Agent PT (Delta) MSP

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.25
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Work Schedule

Standard Hours
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Benefits

competitive compensation
full benefit plan
Career advancement opportunities
comprehensive training
supportive work culture

Job Description

Unifi is a fast-growing company dedicated to providing exceptional customer service in the aviation industry. Our focus is on ensuring seamless and positive experiences for passengers, especially when it comes to handling their baggage. With a strong commitment to professionalism and efficiency, Unifi’s team members are at the forefront of passenger interactions, offering support, assistance, and solutions for any luggage-related concerns. Our company fosters a dynamic work environment where employees can thrive and grow their careers while making a tangible difference in the customer experience at airports.

The role of a Customer Service Agent at Unifi is pivotal in mai... Show More

Job Requirements

  • Must be a local (in-state) resident
  • High school diploma or GED
  • Ability to pass a pre-employment drug screen
  • Ability to pass up to a 10-year background check
  • Must be at least 18 years of age
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must complete ramp and SIDA training to obtain airport authority identification security
  • Must be able to carry heavy items up and down jetway stairs
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment

Job Qualifications

  • Must be a local (in-state) resident
  • High school diploma or GED
  • Ability to pass a pre-employment drug screen
  • Ability to pass up to a 10-year background check
  • Must be at least 18 years of age
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must complete ramp and SIDA training to obtain airport authority identification security
  • Must be able to carry heavy items up and down jetway stairs
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment

Job Duties

  • Assists passengers with their baggage pick-up
  • Assists passengers to resolve issues with their delayed, lost, or damaged items
  • Utilizes computer software to track and catalog luggage
  • Handles customer interaction with class in an efficient, effective, and professional manner
  • Performs other related duties as assigned within the appropriate skill and experience capabilities
  • Lifts, carries, pushes, pulls, and moves items of up to 70 pounds regularly
  • Lifts weights of 40 to 50 pounds onto raised surfaces repeatedly

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location