Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.50
Work Schedule
Standard Hours
Benefits
competitive compensation
full benefit plan
Career advancement opportunities
Job Description
Unifi Customer Service Agents serve as the frontline representatives dedicated to providing exceptional support to our customers. Unifi is a dynamic company that specializes in customer service with an emphasis on ensuring satisfaction and resolving customer issues efficiently. This highly interactive role requires individuals who are not only friendly and outgoing but also committed to creating positive experiences for every customer encountered. As a customer-facing role, Unifi Customer Service Agents are responsible for answering queries, managing baggage-related concerns, and maintaining a professional demeanor at all times.
The position involves assisting passengers with baggage pick-up, troubleshooting lost, delayed, or damag... Show More
The position involves assisting passengers with baggage pick-up, troubleshooting lost, delayed, or damag... Show More
Job Requirements
- must be a local (in-state) resident
- high school diploma or GED
- valid in-state driver’s license
- ability to pass a pre-employment drug screen
- ability to pass up to a 10-year background check
- must be at least 18 years of age
- must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
- must complete ramp and SIDA training to obtain airport authority identification security
- must be able to carry heavy items up and down jetway stairs
- must be able to be alert to moving vehicles or aircraft and use radio equipment
Job Qualifications
- must be a local (in-state) resident
- high school diploma or GED
- valid in-state driver’s license
- ability to pass a pre-employment drug screen
- ability to pass up to a 10-year background check
- must be at least 18 years of age
- must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
- must complete ramp and SIDA training to obtain airport authority identification security
Job Duties
- assists passengers with their baggage pick-up
- assists passengers to resolve issues with their delayed, lost, or damaged items
- utilizes computer software to track and catalog luggage
- handles customer interaction with class in an efficient, effective, and professional manner
- performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position
- must be able to lift, carry, push, pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Jobs By Filter