Unifi Aviation, LLC logo

Unifi Aviation, LLC

Airport Customer Service Agent (FT) - BIL

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.50
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Work Schedule

Standard Hours
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Benefits

competitive compensation
full benefit plan
Career advancement opportunities

Job Description

Unifi is a leading logistics and transportation company specializing in providing efficient and reliable services to customers worldwide. Operating primarily within the aviation industry, Unifi plays a crucial role in managing baggage handling and claims, ensuring seamless customer experiences at airports. The company prides itself on delivering top-tier customer service, combining professionalism with a friendly and approachable demeanor to address passenger needs promptly and effectively. As a customer-centric enterprise, Unifi values employees who are proactive, customer-focused, and committed to maintaining the highest standards of service and safety.

The role of a Unifi Customer Service Agent is integral to the comp... Show More

Job Requirements

  • Must be a local (in-state) resident
  • High school diploma or GED
  • Valid in-state driver’s license
  • Ability to pass a pre-employment drug screen
  • Ability to pass up to a 10-year background check
  • Must be at least 18 years of age
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must complete ramp and SIDA training to obtain airport authority identification security
  • Must be able to carry heavy items up and down jetway stairs
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment

Job Qualifications

  • Must be a local (in-state) resident
  • High school diploma or GED
  • Valid in-state driver’s license
  • Ability to pass a pre-employment drug screen
  • Ability to pass up to a 10-year background check
  • Must be at least 18 years of age
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must complete ramp and SIDA training to obtain airport authority identification security
  • Must be able to carry heavy items up and down jetway stairs
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment

Job Duties

  • Assists passengers with their baggage pick-up
  • Assists passengers to resolve issues with their delayed, lost, or damaged items
  • Utilizes computer software to track and catalog luggage
  • Handles customer interaction with class in an efficient, effective, and professional manner
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position
  • Must be able to lift/carry/push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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