Unifi Aviation, LLC logo

Unifi Aviation, LLC

Airport Customer Service Agent (Frontier) - SYR

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.50
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

flight privileges
weekly pay
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k
wellness programs

Job Description

Unifi is a distinguished company with decades of experience in the aviation services industry, specializing in airline ground services. With a rich history of innovation and adaptation, Unifi has positioned itself as a trusted and reliable leader in providing exceptional ground handling services that ensure safe and seamless operations for both aircraft and passengers. The company’s enduring commitment to excellence has built a strong reputation, making it one of the most respected names within the aviation services sector. Known for fostering a culture of integrity, empathy, and professionalism, Unifi values the impact every employee has on customers, partners, and fellow... Show More

Job Requirements

  • High school diploma or GED
  • Must be at least 18 years of age
  • Must be able to obtain credentials required as per airport or state or customs requirements
  • Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp
  • Must be frequently able to climb, and crawl
  • Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime
  • Must be able and open to work in outside weather conditions which may include severe seasonal elements

Job Qualifications

  • High school diploma or GED
  • Must be at least 18 years of age
  • Must be able to obtain credentials required as per airport or state or customs requirements

Job Duties

  • Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance
  • Handle all aspects of ticketing and check-in by operating a computerized system, including boarding, baggage service, reservations and resolving related complaints and problems
  • Direct passengers through Customs, Immigration, and Quarantine
  • Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival
  • Push wheelchairs with passengers through all areas of the airport
  • Adhere to all safety procedures and policies
  • Perform other related duties as assigned within the appropriate skill, experience and capabilities expected for this position
  • Complete work in a safe and secure manner, following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy

Job Qualifications

Experience

No experience required

Job Location

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