Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.15
Work Schedule
Weekend Shifts
Split Shifts
Benefits
competitive compensation
full benefit plan
Career advancement opportunities
Job Description
Unifi is a leading company specializing in delivering exceptional baggage handling and customer service at major airports. As a vital part of the aviation industry, Unifi focuses on ensuring that passengers experience smooth and efficient handling of their baggage, contributing to overall customer satisfaction during air travel. The company prides itself on its commitment to providing first-class customer support while maintaining a safe and professional work environment.
The role of the Unifi Customer Service Agent is crucial in offering outstanding customer engagement and baggage assistance. This position is the frontline interaction point for passengers, offering assistance with baggage pick-up, res... Show More
The role of the Unifi Customer Service Agent is crucial in offering outstanding customer engagement and baggage assistance. This position is the frontline interaction point for passengers, offering assistance with baggage pick-up, res... Show More
Job Requirements
- Must be a local (in-state) resident
- High school diploma or GED
- Valid in-state driver’s license
- Ability to pass a pre-employment drug screen
- Ability to pass up to a 10-year background check
- Must be at least 18 years of age
- Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must complete ramp and SIDA training to obtain airport authority identification security
- Must be able to carry heavy items up and down jetway stairs
- Must be able to be alert to moving vehicles or aircraft and use radio equipment
- Must be available to work shifts from 6 AM to 1 PM or 3 PM to 9 PM
- Must be available to work two weekends out of the month
Job Qualifications
- High school diploma or GED
- Valid in-state driver’s license
- Ability to pass a pre-employment drug screen
- Ability to pass up to a 10-year background check
- Must be at least 18 years of age
- Authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Ability to complete ramp and SIDA training to obtain airport authority identification security
- Ability to carry heavy items safely
- Alertness to moving vehicles or aircraft
Job Duties
- Assists passengers with their baggage pick-up
- Assists passengers to resolve issues with their delayed, lost, or damaged items
- Utilizes computer software to track and catalog luggage
- Handles customer interaction with class in an efficient, effective, and professional manner
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position
- Must be able to lift, carry, push, pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces
- Must be available to work shifts from 6 AM to 1 PM or 3 PM to 9 PM and work two weekends out of the month
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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