Unifi Aviation, LLC logo

Unifi Aviation, LLC

Airport Customer Service Agent (F9) SLC

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Exact $19.00
clock

Work Schedule

Standard Hours
diamond

Benefits

flight benefits
competitive pay
Paid holidays
401K with company match
Daily access to earned wages

Job Description

Unifi is a leading provider of efficient and reliable customer service solutions within the travel and airline industry. As a company committed to delivering exceptional experiences, Unifi ensures that every interaction with its customers is handled with care, professionalism, and a solution-oriented approach. The company operates in a fast-paced, dynamic environment where clear communication, attention to detail, and a customer-first attitude are paramount. Unifi stands out for its dedication to meeting the needs of airline passengers by addressing their concerns quickly and effectively, making the travel experience less stressful and more enjoyable.

Unifi is currently seeking enthusiastic and dedicated Cus... Show More

Job Requirements

  • Must be a local (in-state) resident
  • High school diploma or GED
  • Valid in-state driver's license
  • Ability to pass a pre-employment drug screen
  • Ability to pass up to a 10-year background check
  • Must be at least 18 years of age
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must complete ramp and SIDA training to obtain airport authority identification security

Job Qualifications

  • High school diploma or GED
  • Experience in customer service preferred but not required
  • Ability to use computer software to track luggage
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Ability to maintain professionalism under pressure

Job Duties

  • Assists passengers with their baggage pick-up
  • Assists passengers to resolve issues with their delayed, lost, or damaged items
  • Utilizes computer software to track and catalog luggage
  • Handles customer interaction with class in an efficient, effective, and professional manner
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position
  • Must be able to lift/carry/push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location