Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.76
Work Schedule
Standard Hours
Day Shifts
Benefits
Pass travel privileges
Medical insurance
Dental Insurance
Vision Insurance
telehealth
401(k) retirement plan
Paid Time Off
Job Description
Unifi is a dedicated customer service provider within the airline and airport service industry, focused on ensuring smooth and positive experiences for passengers. Known for its commitment to excellence, Unifi operates in a fast-paced environment where frontline staff play a critical role in enhancing passenger satisfaction and operational efficiency. As a company, Unifi values reliability, professionalism, and a customer-first mindset, providing vital support to airlines and travelers alike. Their services encompass baggage handling, customer assistance, and problem resolution, positioning Unifi as a key player in airport logistics and customer relations.
The role of a Customer Service Agent ... Show More
The role of a Customer Service Agent ... Show More
Job Requirements
- Must be a local in-state resident
- High school diploma or GED
- Valid in-state driver’s license
- Ability to pass a pre-employment drug screen
- Ability to pass up to a 10-year background check
- Must be at least 18 years of age
- Must have authorization to work in the United States
- Must complete ramp and SIDA training for airport security identification
- Must be able to carry heavy items up and down jetway stairs
- Must be alert to moving vehicles or aircraft and use radio equipment
Job Qualifications
- High school diploma or GED
- Valid in-state driver’s license
- Authorization to work in the United States
- Ability to pass a pre-employment drug screen
- Ability to pass up to a 10-year background check
- Completion of ramp and SIDA training to obtain airport authority identification security
- Must be at least 18 years of age
- Local in-state residency
Job Duties
- Assist passengers with their baggage pick-up
- Assist passengers to resolve issues with delayed, lost, or damaged items
- Utilize computer software to track and catalog luggage
- Handle customer interaction with class in an efficient, effective, and professional manner
- Perform other related duties as assigned within the appropriate skill and experience capabilities
- Lift, carry, push, pull and move items of 70 pounds and more regularly
- Lift weights of 40 to 50 pounds on raised surfaces
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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