Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Standard Hours
Benefits
competitive compensation
full benefit plan
Career advancement opportunities
Job Description
Unifi Customer Service Agents serve as the essential frontline support for customers, representing the first point of contact and assistance. Unifi is an established company recognized for delivering excellent customer experiences, especially in operational environments that require swift and effective service resolutions. This role is perfectly suited for individuals who are friendly, outgoing, and passionate about making customers happy on a daily basis. The company emphasizes a customer-centric approach, striving to ensure that every interaction is handled with professionalism and genuine care.
This Customer Service Agent position revolves around assisting passengers with their baggage needs, including baggage pick-up and mana... Show More
This Customer Service Agent position revolves around assisting passengers with their baggage needs, including baggage pick-up and mana... Show More
Job Requirements
- Must be a local (in-state) resident
- High school diploma or GED
- Valid in-state driver's license
- Ability to pass a pre-employment drug screen
- Ability to pass up to a 10-year background check
- Must be at least 18 years of age
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must complete ramp and SIDA training to obtain airport authority identification security
- Must be able to carry heavy items up and down jetway stairs
- Must be able to be alert to moving vehicles or aircraft and use radio equipment
Job Qualifications
- High school diploma or GED
- Valid in-state driver's license
- Authorization to work in the United States
- Completion of ramp and SIDA training for airport authority identification security
- Ability to pass pre-employment drug screen
- Ability to pass up to a 10-year background check
- Must be at least 18 years of age
Job Duties
- Assists passengers with their baggage pick-up
- Assists passengers to resolve issues with their delayed, lost, or damaged items
- Utilizes computer software to track and catalog luggage
- Handles customer interaction with class in an efficient, effective, and professional manner
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position
- Must be able to lift/carry/push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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