Unifi Aviation, LLC logo

Unifi Aviation, LLC

Airport Customer Service Agent (Delta) - BTV

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

flight privileges
weekly pay
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k plan
exclusive discounts

Job Description

Unifi is a distinguished leader in the aviation services industry with decades of invaluable experience dedicated to airline ground services. The company is committed to innovation and adaptability, continually enhancing its operations to deliver outstanding service quality. Unifi's reputation is built on its deep expertise and a strong vision to become the most respected company in the business by ensuring exceptional experiences for both aircraft and passengers. Their mission focuses on the safety and efficiency of getting aircraft and passengers to their destinations reliably and with the highest standards of customer service.

Unifi operates within a dynamic industry that deman... Show More

Job Requirements

  • Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp
  • Frequently climb, and crawl
  • Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime
  • Must be able and open to work in outside weather conditions which may include severe seasonal elements

Job Qualifications

  • High school diploma or GED
  • Must be at least 18 years of age
  • Must be able to obtain credentials required as per airport or state or customs requirements

Job Duties

  • Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance
  • Handle all aspects of ticketing and check-in by operating a computerized system, including boarding, baggage service, reservations and resolving related complaints and problems
  • Direct passengers through Customs, Immigration, and Quarantine
  • Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival
  • Push wheelchairs with passengers through all areas of the airport
  • Adhere to all safety procedures and policies
  • Perform other related duties as assigned within the appropriate skill, experience and capabilities expected for this position
  • Complete work in a safe and secure manner, following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy

Job Qualifications

Experience

No experience required

Job Location