Unifi Aviation, LLC logo

Unifi Aviation, LLC

Airport Customer Service Agent (Breeze) - PVD

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.50
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Work Schedule

Standard Hours
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Benefits

competitive compensation
full benefit plan
career advancement
Exciting work opportunities

Job Description

Unifi is a dynamic company specializing in providing premier customer service solutions in the aviation industry, focusing on the management and handling of passenger baggage. As a well-established firm, Unifi is dedicated to enhancing the traveler experience by ensuring efficient and professional support for baggage claims and issues. The company operates prominently in airports, serving a diverse clientele with a commitment to professionalism, reliability, and friendliness. Unifi’s operational environment is fast-paced and requires employees to be attentive, proactive, and courteous, aiming to resolve customer concerns promptly and effectively.

The role of a Unifi Customer Service Agent is pivotal as t... Show More

Job Requirements

  • Must be a local (in-state) resident
  • High school diploma or GED
  • Valid in-state driver’s license
  • Ability to pass a pre-employment drug screen
  • Ability to pass up to a 10-year background check
  • Must be at least 18 years of age
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must complete ramp and SIDA training to obtain airport authority identification security
  • Must be able to carry heavy items up and down jetway stairs
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment

Job Qualifications

  • High school diploma or GED
  • Valid in-state driver’s license
  • Ability to pass a pre-employment drug screen
  • Ability to pass up to a 10-year background check
  • Must complete ramp and SIDA training to obtain airport authority identification security
  • Must be at least 18 years of age
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986

Job Duties

  • Assists passengers with their baggage pick-up
  • Assists passengers to resolve issues with their delayed, lost, or damaged items
  • Utilizes computer software to track and catalog luggage
  • Handles customer interaction with class in an efficient, effective, and professional manner
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position
  • Must be able to lift, carry, push, pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location