Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.50
Work Schedule
Standard Hours
Benefits
competitive compensation
Full benefits plan
Career advancement opportunities
Job Description
Unifi is a specialized company serving the aviation industry, focusing on comprehensive baggage handling, customer service, and logistical support. Recognized for its commitment to customer satisfaction and operational excellence, Unifi partners with airports and airlines to provide seamless baggage solutions. As a fast-growing business, Unifi emphasizes innovation, employee development, and quality service delivery, positioning itself as a trusted leader in the aviation ground services sector.
The role of a Customer Service Agent at Unifi is pivotal as the first point of contact for passengers requiring assistance with their baggage. This is a dynamic, customer-facing position designed for individuals who ... Show More
The role of a Customer Service Agent at Unifi is pivotal as the first point of contact for passengers requiring assistance with their baggage. This is a dynamic, customer-facing position designed for individuals who ... Show More
Job Requirements
- Must be a local (in-state) resident
- High School diploma or GED
- Ability to pass a pre-employment drug screen
- Ability to pass up to a 10-year background check
- Must be at least 18 years of age
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must complete ramp and SIDA training to obtain airport authority identification security
- Must be able to carry heavy items up and down jetway stairs
- Must be able to be alert to moving vehicles or aircraft and use radio equipment
Job Qualifications
- High School diploma or GED
- Ability to pass a pre-employment drug screen
- Ability to pass up to a 10-year background check
- Must be at least 18 years of age
- Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must complete ramp and SIDA training to obtain airport authority identification security
- Must be able to carry heavy items up and down jetway stairs
- Must be alert to moving vehicles or aircraft and use radio equipment
Job Duties
- Assists passengers with their baggage pick-up
- Assists passengers to resolve issues with their delayed, lost, or damaged items
- Utilizes computer software to track and catalog luggage
- Handles customer interaction with class in an efficient, effective, and professional manner
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position
- Must be able to lift, carry, push, pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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