Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive pay
flight benefits
Company-provided uniforms
daily pay options
Paid training
401(k) matching
Career advancement opportunities
Job Description
GAT Airline Ground Support is a leading provider of comprehensive ground handling services to the aviation industry. With a strong reputation for professionalism and reliability, GAT Airline Ground Support supports airlines across multiple airports, ensuring smooth and efficient operations on the ground. They provide services such as passenger assistance, baggage handling, aircraft servicing, and other vital support functions that ensure flights depart safely and on time. As a reputable ground support company, GAT is committed to offering an excellent work environment, competitive compensation, and career development opportunities to its employees. The company prides itself on fostering a team-oriented atmosphere where... Show More
Job Requirements
- Must be at least 18 years of age
- Must have a high school diploma or equivalent (GED)
- Strong attention to detail and accuracy in handling transactions, baggage, and flight information
- Must be able to read, speak, and understand the English language fluently
- Ability to stand for extended periods (up to 4 hours at a time) and work in a physically demanding environment
- Must possess excellent communication skills, with the ability to engage with passengers in a professional, friendly, and courteous manner in person and over the phone
- Proficiency with entry-level computer systems and technology to manage flight information and process transactions
- Ability to lift and move items weighing between 50-70 lbs occasionally
- Flexibility to work nights, weekends, and holidays as required by operational needs
- Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law
- Must successfully complete and pass a pre-employment drug test
Job Qualifications
- High school diploma or equivalent (GED)
- Excellent communication skills with the ability to engage with passengers in a professional, friendly, and courteous manner
- Proficiency with entry-level computer systems and technology
- Ability to read, speak, and understand English fluently
- Strong attention to detail and accuracy
- Ability to work independently and manage tasks efficiently
- Ability to stand for extended periods and work in a physically demanding environment
- Experience in customer service or related fields is an asset but not required
Job Duties
- Greet and assist customers promptly, courteously, and professionally both in person and over the phone
- Announce incoming and outbound flights clearly and accurately
- Accurately process credit card and personal check transactions, ensuring all collections are properly accounted for and airline close-out procedures are followed
- Accept and process checked baggage weighing up to 100 lbs and place it on the appropriate conveyor belts for further handling
- Operate jetways to ensure they are in the proper position prior to aircraft arrival, and assist with the safe opening, closing, and securing of aircraft doors
- Utilize airline computer systems to provide accurate flight information, process ticketing and boarding documents, record lost or damaged baggage, and manage cargo tracking
- Escort unaccompanied minors and disabled passengers throughout the airport as needed, ensuring their safety and comfort
- Work independently, manage tasks without direct supervision, and consistently meet service standards
- Display a professional and positive image, adhering to company grooming and uniform standards at all times
- Perform other duties as assigned, which may include assisting with other carriers or tasks in response to operational needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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