Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
travel benefits
Job Description
Our client is a reputable and dynamic airport looking to enhance its passenger experience and operational efficiency through the addition of a dedicated Airport Customer Service Agent. This establishment is a vital hub connecting various domestic and international destinations, providing extensive services that cater to the needs of travelers from all walks of life. The company prides itself on offering a safe, welcoming, and efficient environment that meets the highest standards of customer service and airport operations. As an essential part of the travel infrastructure, this airport continuously strives to improve its services and adopt best practices to ensure smooth... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in customer service
- proficiency in basic computer operations
- excellent communication abilities
- ability to handle multiple tasks simultaneously
- commitment to punctuality and reliability
- willingness to work flexible hours
Job Qualifications
- high school diploma or equivalent
- previous customer service experience preferred
- excellent communication skills
- strong computer skills with familiarity in MS Windows
- ability to multitask and meet deadlines
- dynamic project management and collaboration skills
- knowledge of airport policies and procedures is a plus
Job Duties
- assist passengers with check-in and boarding processes
- respond to customer inquiries via phone and email
- handle baggage and coordinate with baggage services
- monitor flight schedules and provide updates
- assist with security and safety protocols
- coordinate with team to ensure smooth operations
- proactively identify and address passenger needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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