Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Flexible Schedule
Career advancement opportunities
Job Description
About: Our client is a prominent airline company dedicated to delivering exceptional travel experiences to passengers. Known for its commitment to safety, customer service, and operational efficiency, the airline operates in the fast-paced environment of airports, serving a diverse clientele ranging from business travelers to vacationers. With a strong focus on professionalism and positive customer interactions, the airline continuously strives to maintain high standards of service and to create memorable experiences for every passenger through every stage of their journey.
The role of a Customer Service Agent is crucial as these agents are often the first point of contact pa... Show More
The role of a Customer Service Agent is crucial as these agents are often the first point of contact pa... Show More
Job Requirements
- must be at least 18 years of age
- must have a high school diploma, GED, or equivalent work experience
- ability to read, speak, and understand the English language
- ability to stand for long periods of time
- must possess good communication skills and a friendly, outgoing personality in person and via telephone
- possess entry-level computer skills
- occasionally lift bags or items weighing between 50 and 70 pounds
- pass an extensive post offer pre-employment background check including fingerprinting and criminal history record check required by federal law
- must be able to work nights, weekends, and holidays
Job Qualifications
- high school diploma or equivalent
- good communication skills
- friendly and outgoing personality
- basic computer skills
- ability to read, speak, and understand English
- attention to detail
Job Duties
- greet and assist customers promptly and courteously over the phone and in person
- announce incoming and outbound flights
- handle credit card and personal check transactions accurately and conduct airline close out procedures
- accept and process checked baggage weighing up to 100 pounds
- operate jetways to position them for aircraft arrival and manage aircraft doors
- use airline computer systems for flight information, ticketing, boarding documents, baggage and cargo tracking
- stand and work for up to four hours at a time
- escort unaccompanied minors and disabled passengers
- work independently without direct supervision
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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