Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Travel Discounts
Training and development programs
Job Description
This position is with a leading airline company known for providing exceptional air travel experiences to passengers. As a prominent establishment in the aviation industry, the company prioritizes customer satisfaction by ensuring smooth and efficient operations at the airport from check-in to boarding. The company operates in a fast-paced environment where timely departures and arrivals are critical, and excellent interpersonal skills are necessary for dealing with a diverse passenger base. This airline is committed to maintaining a professional and positive image across all its customer service interactions, emphasizing safety, courtesy, and efficiency throughout the airport experience.
The role ... Show More
The role ... Show More
Job Requirements
- Must be at least 18 years of age
- Must have a high school diploma, GED, or equivalent work experience
- Ability to read, speak, and understand English
- Ability to stand for long periods of time
- Must possess good communication skills and a friendly, outgoing personality in person and via telephone
- Possess entry-level computer skills
- Occasionally lift bags or items weighing between 50 and 70 pounds
- Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
- Must be able to work nights, weekends, and holidays
Job Qualifications
- High school diploma, GED, or equivalent work experience
- Good communication skills
- Friendly and outgoing personality
- Entry-level computer skills
- Ability to read, speak, and understand English
- Ability to stand for long periods
- Ability to handle credit card and check transactions
- Ability to make clear announcements
- Experience in customer service is preferred but not required
Job Duties
- Greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person
- Announce both incoming and outbound flights
- Handle credit card and personal check transactions accurately and conduct appropriate airline close out procedures
- Accept and process checked baggage weighing up to 100 lbs and place them on conveyor belts
- Operate jetways to position them prior to aircraft arrival and lift, open, close, and secure aircraft doors
- Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information
- Stand and work in one location for up to four hours at a time
- Escort unaccompanied minors and disabled passengers throughout the airport
- Work independently without direct supervision
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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