Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Travel Discounts
Training and development opportunities
Uniform allowance
Job Description
The hiring establishment is an airline company specializing in providing passenger air travel services. As a key player in the aviation industry, the company is committed to delivering safe, timely, and customer-focused experiences to travelers at airports. The airline operates across various routes and prides itself on a professional and efficient ground staff that enhances the overall flight experience for every passenger they serve. Known for maintaining high standards of customer service and operational excellence, this airline offers dynamic career opportunities in a fast-paced and ever-evolving environment.
The customer service agent role is vital to the airline's mission of ... Show More
The customer service agent role is vital to the airline's mission of ... Show More
Job Requirements
- Must be at least 18 years of age
- must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail
- ability to read, speak, and understand the English language
- ability to stand for long periods of time
- must possess good communication skills and a friendly, outgoing personality in person and via telephone
- possess entry-level computer skills
- occasionally lift bags or items weighing between 50 and 70 pounds
- pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
- must be able to work nights, weekends, and holidays
Job Qualifications
- High school diploma, GED, or equivalent work experience
- ability to read, speak, and understand the English language
- possess good communication skills and a friendly, outgoing personality in person and via telephone
- possess entry-level computer skills
Job Duties
- Greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person
- announce both incoming and outbound flights
- handle credit cards and personal check transactions with accuracy and conduct appropriate airline close out procedures
- accept and process checked baggage weighing up to 100 lbs and place it on conveyor belts
- operate jetways to place them in position prior to aircraft arrival and lift, open, close, and secure aircraft doors
- use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information
- stand and work in one location for up to four hours at a time
- escort unaccompanied minors and disabled passengers throughout the airport
- work independently without direct supervision
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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