Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Job Description
The hiring establishment is an airline company that specializes in providing comprehensive passenger services at airports to ensure a seamless and positive travel experience. This company is committed to delivering excellent customer service and efficient airport operations that meet high standards of safety and customer satisfaction. Known for its dedication to quality and professionalism, the airline prioritizes first impressions and aims to create a welcoming environment from check-in to boarding. The customer service agent role is integral to this mission, acting as the initial point of contact for passengers and serving as a vital link between the airline and its... Show More
Job Requirements
- Must be at least 18 years of age
- Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail
- Ability to read, speak, and understand the English language
- Ability to stand for long periods of time
- Must possess good communication skills and a friendly, outgoing personality in person and via telephone
- Possess entry-level computer skills
- Occasionally lift bags or items weighing between 50 and 70 pounds
- Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
- Must be able to work nights, weekends, and holidays
Job Qualifications
- High school diploma, GED, or equivalent work experience
- Ability to read, speak, and understand English
- Good communication skills and a friendly, outgoing personality in person and via telephone
- Entry-level computer skills
Job Duties
- Greet and assist customers in a prompt, friendly, and courteous manner over the phone and in person
- Announce incoming and outbound flights
- Handle credit card and personal check transactions accurately and conduct appropriate airline close out procedures
- Accept and process checked baggage weighing up to 100 lbs and place on conveyor belts
- Operate jetways to position them before aircraft arrival and manage opening, closing, and securing aircraft doors
- Use airline computer systems to provide flight information, ticketing documents, lost or damaged baggage documentation, and cargo tracking
- Stand and work in one location for up to four hours at a time
- Escort unaccompanied minors and disabled passengers throughout the airport
- Work independently without direct supervision
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Popular Cities