wearegat

Airport Customer Service Agent

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.50
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Pay starting at 16.50 per hour
flight benefits
Company-provided uniforms
daily pay options
Paid training
Paid Time Off
401K Matching
medical benefits
Dental benefits
vision benefits
Opportunities for advancement

Job Description

GAT Airline Ground Support is a reputable company specialized in providing comprehensive ground handling services at airports, ensuring smooth and efficient operations that enhance the overall passenger experience. At Savannah/Hilton Head International Airport in Savannah, GA, GAT Airline Ground Support operates as a vital link between airlines and travelers, offering various services such as baggage handling, ticketing, and aircraft marshaling. Their dedicated team supports airlines in maintaining timely departures and arrivals while prioritizing safety and customer satisfaction. The company is well-known for fostering a positive work environment, providing competitive pay, and offering opportunities for career advancement within the aviation industry.... Show More

Job Requirements

  • Must be at least 18 years of age
  • Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail
  • Ability to read, speak, and understand the English language
  • Ability to stand for long periods
  • Must possess good communication skills and a friendly, outgoing personality in person and via telephone
  • Possess entry-level computer skills
  • Occasionally lift bags or items weighing between 50 and 70 pounds
  • Pass an extensive post-offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
  • Must be able to work nights, weekends, and holidays

Job Qualifications

  • High school diploma, GED, or equivalent work experience
  • Good communication skills
  • Friendly, outgoing personality
  • Entry-level computer skills
  • Ability to read, speak, and understand English
  • Ability to stand for long periods
  • Ability to occasionally lift bags or items weighing between 50 and 70 pounds

Job Duties

  • Greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person
  • Announce both incoming and outbound flights
  • Handle credit cards and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures
  • Accept and process checked baggage weighing up to 100 lbs and placed on conveyor belts
  • Operate jetways to position them prior to aircraft arrival and lift, open, close, and secure aircraft doors
  • Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information
  • Stand and work in one location for up to four hours at a time
  • Escort unaccompanied minors and disabled passengers throughout the airport
  • Work independently without direct supervision

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.