wearegat

Airport Customer Service Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $16.25
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development

Job Description

The hiring establishment is a dynamic and customer-focused airline company dedicated to providing exceptional airport services to its passengers. Airlines play a crucial role in the travel and transportation sector, ensuring that millions of passengers reach their destinations safely and comfortably. This airline company emphasizes efficiency, professionalism, and a positive customer experience as core components of its operational standards. As a growing player in the aviation industry, it prides itself on fostering an inclusive and supportive work environment that attracts dedicated professionals committed to excellence in every aspect of airport service.

The role available is that of a Customer S... Show More

Job Requirements

  • Must be at least 18 years of age
  • Must have a high school diploma,GED,or equivalent work experience
  • Ability to read,speak,and understand English
  • Ability to stand for long periods of time
  • Must possess good communication skills and a friendly,outgoing personality
  • Possess entry-level computer skills
  • Occasionally lift bags or items weighing between 50 and 70 pounds
  • Pass an extensive post offer pre-employment background check including fingerprinting and a criminal history record check
  • Must be able to work nights,weekends,and holidays

Job Qualifications

  • High school diploma or GED or equivalent work experience
  • Good communication skills
  • Friendly,outgoing personality
  • Entry-level computer skills
  • Ability to read,speak,and understand English

Job Duties

  • Greet and assist customers promptly,friendly,and courteously over the phone and in person
  • Announce incoming and outbound flights
  • Handle credit card and personal check transactions accurately
  • Accept and process checked baggage weighing up to 100 pounds and place on conveyor belts
  • Operate jetways to position for aircraft arrival and secure aircraft doors
  • Use airline computer systems for flight information,ticketing,boarding documents,lost or damaged baggage documentation,and cargo tracking
  • Stand and work in one location for up to four hours at a time
  • Escort unaccompanied minors and disabled passengers
  • Work independently without direct supervision

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.