Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Life insurance
employee discount
Job Description
This position is with an established airline company that focuses on providing exceptional customer service to passengers throughout their airport journey. The company prides itself on creating a seamless and enjoyable travel experience, from the moment passengers arrive at the airport to their final boarding. As a customer service agent, you will be the first impression of the airline and play a crucial role in ensuring all customer interactions are handled professionally and effectively. The airline company emphasizes a fast-paced work environment where employees must meet published departure goals while maintaining a positive and professional demeanor at all times. This... Show More
Job Requirements
- Must be at least 18 years of age
- Must have a high school diploma, GED, or equivalent work experience
- Ability to read, speak, and understand the English language
- Ability to stand for long periods of time
- Must possess good communication skills and a friendly, outgoing personality in person and via telephone
- Possess entry-level computer skills
- Occasionally lift bags or items weighing between 50 and 70 pounds
- Pass an extensive post-offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
- Must be able to work nights, weekends, and holidays
Job Qualifications
- High school diploma, GED, or equivalent work experience
- Ability to read, speak, and understand English
- Good communication skills and a friendly, outgoing personality
- Entry-level computer skills
- Ability to work nights, weekends, and holidays
Job Duties
- Greet and assist customers promptly and courteously over the phone and in person
- Announce both incoming and outbound flights
- Handle credit card and personal check transactions accurately and conduct appropriate airline closeout procedures
- Accept and process checked baggage weighing up to 100 lbs and place on conveyor belts
- Operate jetways to position them prior to aircraft arrival and lift, open, close, and secure aircraft doors
- Use airline computer systems to provide flight arrival and departure information, ticketing and boarding documents, lost or damaged baggage documentation, and cargo tracking information
- Stand and work in one location for up to four hours at a time
- Escort unaccompanied minors and disabled passengers throughout the airport
- Work independently without direct supervision
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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