Job Overview
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Job Description
The hiring establishment is a dynamic and professional airport services company dedicated to ensuring passengers experience seamless and pleasant journeys through the airport. As a key player in the aviation industry, this company provides essential ground services that facilitate airline operations, passenger check-in, ticketing, and baggage handling. The environment is fast-paced and demands a high standard of customer service, professionalism, and operational efficiency. This company prides itself on delivering exceptional customer experiences, prioritizing safety, accuracy, and timely service in all aspects of its operations. The role offered is a full-time position focused on customer service within an airport setting, with... Show More
Job Requirements
- Must be at least 18 years of age
- Must have a high school diploma, GED, or equivalent work experience
- Ability to read, speak, and understand English
- Ability to stand for long periods of time
- Must possess good communication skills and a friendly, outgoing personality in person and via telephone
- Possess entry-level computer skills
- Occasionally lift bags or items weighing between 50 and 70 pounds
- Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
- Must be able to work nights, weekends, and holidays
Job Qualifications
- High school diploma, GED, or equivalent work experience
- Proficient in basic computer skills
- Excellent communication skills both verbally and in writing
- Ability to read, speak, and understand English
- Friendly and outgoing personality
- Experience in customer service is preferred but not mandatory
- Ability to perform duties with attention to detail
- Ability to work effectively in a fast-paced environment
Job Duties
- Greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person
- Announce both incoming and outbound flights
- Handle credit cards and personal check transactions accurately and properly account for all collections and conduct appropriate airline close out procedures
- Accept and process checked baggage weighing up to 100 lbs and place on conveyor belts
- Operate jetways to position them prior to aircraft arrival and lift, open, close, and secure aircraft doors
- Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information
- Stand and work in one location for up to four hours at a time
- Escort unaccompanied minors and disabled passengers throughout the airport
- Work independently without direct supervision
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Popular Cities