Job Overview
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Flexible Schedule
Job Description
This hiring establishment is an airline company that plays a vital role in ensuring smooth and efficient passenger experiences at the airport. Being a customer service agent here means becoming the first point of contact for passengers as they begin their journey through the airport. The airline is committed to high standards of service and professionalism, enabling travel experiences that are pleasant, organized, and on schedule. The company emphasizes strong customer relations, timely operations, and the capability to manage a demanding work environment that dynamically changes throughout each travel day.
Customer service agents at this airline are responsible for nume... Show More
Customer service agents at this airline are responsible for nume... Show More
Job Requirements
- Must be at least 18 years of age
- must have a high school diploma, GED, or equivalent work experience
- ability to read, speak, and understand the English language
- ability to stand for long periods of time
- must possess good communication skills and a friendly, outgoing personality in person and via telephone
- possess entry-level computer skills
- occasionally lift bags or items weighing between 50 and 70 pounds
- pass an extensive post offer pre-employment background check including fingerprinting and a criminal history record check required by federal law
- must be able to work nights, weekends, and holidays
Job Qualifications
- High school diploma, GED, or equivalent work experience
- good communication skills and a friendly, outgoing personality in person and via telephone
- proficiency in basic computer skills
- ability to read, speak, and understand the English language
- ability to stand for long periods
- ability to lift items weighing between 50 and 70 pounds occasionally
Job Duties
- Greet and assist all customers promptly, friendly, and courteously over the phone and in person
- announce both incoming and outbound flights
- handle credit card and personal check transactions with accuracy, properly accounting for all collections
- accept and process checked baggage weighing up to 100 pounds and place on conveyor belts
- operate jetways to position them prior to aircraft arrival and lift, open, close, and secure aircraft doors
- use airline computer systems to provide flight information, issue boarding documents, and track baggage and cargo
- stand and work in one location for up to four hours
- escort unaccompanied minors and disabled passengers throughout the airport
- work independently without direct supervision
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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