Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Job Description
We are an established airline services provider dedicated to delivering exceptional customer service and operational excellence at the airport. Our company plays a crucial role in ensuring smooth airport experiences for passengers by managing everything from ticketing and check-in to assisting passengers with boarding and baggage handling. As a reputable employer in the aviation industry, our focus remains on safety, efficiency, and providing a welcoming environment for travelers from around the globe. With a commitment to professional development and maintaining high operational standards, we offer a dynamic work atmosphere for individuals eager to contribute to the airline sector. Our Customer... Show More
Job Requirements
- Must be at least 18 years of age
- Must have a high school diploma, GED, or equivalent work experience
- Ability to read, speak, and understand English
- Ability to stand for long periods
- Must possess good communication skills and a friendly, outgoing personality in person and via telephone
- Possess entry-level computer skills
- Occasionally lift bags or items weighing between 50 and 70 pounds
- Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
- Must be able to work nights, weekends, and holidays
Job Qualifications
- High school diploma or GED preferred
- Proven customer service skills
- Ability to communicate effectively both in person and over the phone
- Demonstrated computer proficiency
- Ability to work in a fast-paced environment
- Strong interpersonal skills and friendly personality
- Ability to manage multiple tasks simultaneously
Job Duties
- Greet and assist customers promptly and courteously over the phone and in person
- Announce incoming and outbound flights
- Handle credit card and personal check transactions accurately and conduct airline close out procedures
- Accept and process checked baggage up to 100 lbs and place them on conveyor belts
- Operate jetways and secure aircraft doors prior to arrival and departure
- Use airline computer systems for flight information, ticketing, lost or damaged baggage documentation, and cargo tracking
- Stand and work in one location for up to four hours
- Escort unaccompanied minors and disabled passengers throughout the airport
- Work independently without direct supervision
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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