Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Vision Insurance
Dental Insurance
Job Description
The hiring establishment is an airport services provider specializing in customer service for airline passengers. This company is dedicated to ensuring a smooth and positive airport experience for travelers by offering comprehensive assistance from check-in through boarding and baggage handling. Recognized for its commitment to professionalism and customer satisfaction, this organization operates in a dynamic, fast-paced airport environment where time management and a customer-focused approach are essential. The employment type for this position is full-time, and the salary is competitive within the aviation support industry, reflecting the responsibilities and skills required for this role.
As a customer service ... Show More
As a customer service ... Show More
Job Requirements
- Must be at least 18 years of age
- must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail
- ability to read, speak, and understand the English language
- ability to stand for long periods of time
- must possess good communication skills and a friendly, outgoing personality in person and via telephone
- possess entry-level computer skills
- occasionally lift bags or items weighing between 50 and 70 pounds
- pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
- must be able to work nights, weekends, and holidays
Job Qualifications
- High school diploma, GED, or equivalent work experience
- ability to read, speak, and understand the English language
- good communication skills and a friendly, outgoing personality in person and via telephone
- entry-level computer skills
Job Duties
- Greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person
- announce both incoming and outbound flights
- handle credit cards and personal check transactions accurately and conduct appropriate airline close out procedures
- accept and process checked baggage weighing up to 100 lbs and place on conveyor belts
- operate jetways to position prior to aircraft arrival and lift, open, close, and secure aircraft doors
- use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information
- stand and work in one location for up to four hours at a time
- escort unaccompanied minors and disabled passengers throughout the airport
- work independently without direct supervision
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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