Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Our company operates within the aviation industry, focusing on delivering exceptional customer service at airports to enhance passenger experiences. Recognized as a vital player in the air travel sector, we are committed to ensuring passenger satisfaction through efficient and courteous service. We specialize in a range of services from ticketing to boarding assistance, making us a key facilitator in the seamless operation of airport passenger services. We pride ourselves on maintaining a professional and positive environment for both our employees and customers, fostering a culture of respect and responsiveness.
Currently, we are seeking a highly motivated Customer Service A... Show More
Currently, we are seeking a highly motivated Customer Service A... Show More
Job Requirements
- Must be at least 18 years of age
- Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail
- Ability to read, speak, and understand the English language
- Ability to stand for long periods of time
- Must possess good communication skills and a friendly, outgoing personality in person and via telephone
- Possess entry-level computer skills
- Occasionally lift bags or items weighing between 50 and 70 pounds
- Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
- Must be able to work nights, weekends, and holidays
Job Qualifications
- High school diploma, GED, or equivalent work experience
- Ability to read, speak, and understand English
- Good communication skills and a friendly, outgoing personality in person and via telephone
- Entry-level computer skills
- Ability to work nights, weekends, and holidays
Job Duties
- Greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person
- Announce both incoming and outbound flights
- Handle credit card and personal check transactions with accuracy and conduct appropriate airline close out procedures
- Accept and process checked baggage weighing up to 100 lbs and place on conveyor belts
- Operate jetways to position prior to aircraft arrival and lift, open, close, and secure aircraft doors
- Use airline computer systems to provide flight arrival and departure information, ticketing and boarding documents, lost or damaged baggage documentation, and cargo tracking information
- Stand and work in one location for up to four hours at a time
- Escort unaccompanied minors and disabled passengers throughout the airport
- Work independently without direct supervision
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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