Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Career advancement opportunities
Job Description
Our company is a prominent player in the airline industry, renowned for delivering exceptional travel experiences and customer satisfaction at airports. We specialize in offering comprehensive passenger services that include check-in and ticketing, assisting passengers throughout their journey, and ensuring a hassle-free airport experience. Through a dedicated team of professionals, we maintain a reputation for reliability, efficiency, and excellent customer care. Operating within a fast-paced environment, our company emphasizes professionalism and a positive image as fundamental values upheld by all employees to enhance the overall travel experience for every passenger.
We are currently seeking a highly motivated Customer Ser... Show More
We are currently seeking a highly motivated Customer Ser... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma, GED, or equivalent work experience
- ability to read, speak, and understand the English language
- ability to stand for long periods of time
- must possess good communication skills and a friendly, outgoing personality in person and via telephone
- possess entry-level computer skills
- occasionally lift bags or items weighing between 50 and 70 pounds
- pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
- must be able to work nights, weekends, and holidays
Job Qualifications
- High school diploma, GED, or equivalent work experience
- good communication skills
- friendly and outgoing personality in person and via telephone
- entry-level computer skills
- ability to read, speak, and understand English
Job Duties
- Greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person
- announce both incoming and outbound flights
- handle credit card and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures
- accept and process checked baggage weighing up to 100 lbs and place on conveyor belts
- operate jetways to position them prior to aircraft arrival and lift, open, close, and secure aircraft doors
- use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information
- stand and work in one location for up to four hours at a time
- escort unaccompanied minors and disabled passengers throughout the airport
- work independently without direct supervision
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: