Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.75
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
competitive pay
flight benefits
Company-provided uniforms
daily pay options
Paid training
401(k) matching
Career advancement opportunities
Job Description
GAT Airline Ground Support is a leading provider of ground handling services in the aviation industry, dedicated to delivering exceptional support at airports nationwide. With a reputation built on professionalism, reliability, and superior customer service, GAT is recognized for its commitment to safety and excellence in all aspects of airline ground operations. The company specializes in various ground support services including baggage handling, aircraft servicing, passenger assistance, and operational support for multiple carriers, ensuring a smooth and efficient airport experience for travelers and airline partners alike.
At GAT Airline Ground Support, the emphasis is on fostering a workplace environment w... Show More
At GAT Airline Ground Support, the emphasis is on fostering a workplace environment w... Show More
Job Requirements
- Must be at least 18 years of age
- Must have a high school diploma or equivalent (GED)
- Strong attention to detail and accuracy in handling transactions, baggage, and flight information
- Must be able to read, speak, and understand the English language fluently
- Ability to stand for extended periods (up to 4 hours at a time) and work in a physically demanding environment
- Must possess excellent communication skills
- Proficiency with entry-level computer systems and technology
- Ability to lift and move items weighing between 50-70 lbs occasionally
- Flexibility to work nights, weekends, and holidays as required by operational needs
- Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law
- Must successfully complete and pass a pre-employment drug test
Job Qualifications
- High school diploma or equivalent (GED)
- Excellent communication skills
- Proficiency with entry-level computer systems and technology
- Ability to engage with passengers in a professional, friendly, and courteous manner
- Ability to work efficiently in a fast-paced environment
- Strong attention to detail and accuracy
- Ability to work independently and manage tasks
- Physical ability to lift and move items weighing between 50-70 lbs occasionally
Job Duties
- Greet and assist customers promptly, courteously, and professionally both in person and over the phone
- Announce incoming and outbound flights clearly and accurately
- Accurately process credit card and personal check transactions, ensuring all collections are properly accounted for and airline close-out procedures are followed
- Accept and process checked baggage weighing up to 100 lbs and place it on the appropriate conveyor belts for further handling
- Operate jetways to ensure they are in the proper position prior to aircraft arrival, and assist with the safe opening, closing, and securing of aircraft doors
- Utilize airline computer systems to provide accurate flight information, process ticketing and boarding documents, record lost or damaged baggage, and manage cargo tracking
- Escort unaccompanied minors and disabled passengers throughout the airport as needed, ensuring their safety and comfort
- Work independently, manage tasks without direct supervision, and consistently meet service standards
- Display a professional and positive image, adhering to company grooming and uniform standards at all times
- Perform other duties as assigned, which may include assisting with other carriers or tasks in response to operational needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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