Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive pay
flight benefits
Company-provided uniforms
daily pay options
Paid training
401(k) matching
Career advancement opportunities
Job Description
GAT Airline Ground Support is a reputable company specializing in providing comprehensive ground support services to airlines and their passengers. With a commitment to safety, efficiency, and customer satisfaction, GAT Airline Ground Support has established itself as a trusted partner within the aviation industry. The company operates at various airports, offering a range of services including passenger handling, baggage management, aircraft servicing, and other essential ground operations that ensure flights depart and arrive on schedule. GAT prides itself on fostering a collaborative and supportive work environment where team members are empowered to excel and build rewarding careers. As a dynamic... Show More
Job Requirements
- Must be at least 18 years of age
- Must have a high school diploma or equivalent (GED)
- Strong attention to detail and accuracy in handling transactions, baggage, and flight information
- Must be able to read, speak, and understand the English language fluently
- Ability to stand for extended periods (up to 4 hours at a time) and work in a physically demanding environment
- Must possess excellent communication skills, with the ability to engage with passengers in a professional, friendly, and courteous manner in person and over the phone
- Proficiency with entry-level computer systems and technology to manage flight information and process transactions
- Ability to lift and move items weighing between 50-70 lbs occasionally
- Flexibility to work nights, weekends, and holidays as required by operational needs
- Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law
- Must successfully complete and pass a pre-employment drug test
Job Qualifications
- High school diploma or equivalent (GED)
- Strong attention to detail and accuracy in handling transactions, baggage, and flight information
- Excellent communication skills to engage with passengers professionally, friendly, and courteously in person and over the phone
- Proficiency with entry-level computer systems and technology to manage flight information and process transactions
- Ability to work efficiently in a fast-paced environment with strict time constraints
- Ability to lift and move items weighing between 50-70 lbs occasionally
- Flexibility to work nights, weekends, and holidays as required
- Ability to stand for extended periods up to 4 hours at a time
- Ability to work independently without direct supervision
Job Duties
- Greet and assist customers promptly, courteously, and professionally both in person and over the phone
- Announce incoming and outbound flights clearly and accurately
- Accurately process credit card and personal check transactions, ensuring all collections are properly accounted for and airline close-out procedures are followed
- Accept and process checked baggage weighing up to 100 lbs and place it on the appropriate conveyor belts for further handling
- Operate jetways to ensure they are in the proper position prior to aircraft arrival, and assist with the safe opening, closing, and securing of aircraft doors
- Utilize airline computer systems to provide accurate flight information, process ticketing and boarding documents, record lost or damaged baggage, and manage cargo tracking
- Escort unaccompanied minors and disabled passengers throughout the airport as needed, ensuring their safety and comfort
- Work independently, manage tasks without direct supervision, and consistently meet service standards
- Display a professional and positive image, adhering to company grooming and uniform standards at all times
- Perform other duties as assigned, which may include assisting with other carriers or tasks in response to operational needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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