Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Holiday pay
Retirement Plan
Employee Discounts
Job Description
The hiring establishment is an airport customer service provider, playing a crucial role in ensuring a smooth and pleasant travel experience for passengers. Airports serve as vital transportation hubs, where efficiency and positive customer interactions directly impact the overall satisfaction of travelers and the success of the airline and airport operations. This company specializes in offering comprehensive customer service support to passengers, ranging from check-in and ticketing to assisting travelers throughout their airport journey. Given the dynamic and fast-paced nature of the aviation industry, the company prides itself on maintaining high standards of professionalism, responsiveness, and care in all customer... Show More
Job Requirements
- Must be at least 18 years of age
- Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail
- Ability to read, speak, and understand the English language
- Ability to stand for long periods of time
- Must possess good communication skills and a friendly, outgoing personality in person and via telephone
- Possess entry-level computer skills
- Occasionally lift bags or items weighing between 50 and 70 pounds
- Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
- Must be able to work nights, weekends, and holidays
Job Qualifications
- High school diploma or GED
- Ability to read, speak, and understand the English language
- Good communication skills and a friendly, outgoing personality in person and via telephone
- Entry-level computer skills
- Ability to stand for long periods of time
- Ability to lift bags or items weighing between 50 and 70 pounds
Job Duties
- Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person
- Must be able to announce both incoming and outbound flights
- Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures
- Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts
- Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors
- Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information
- Able to stand and work in one location for up to four hours at a time
- You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport
- Work independently without direct supervision
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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