Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Military leave
training programs
Equal opportunity employer
disability accommodation
Job Description
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions committed to fostering cleaner, healthier, and more sustainable environments. Established in 1909, ABM has grown to serve over 20,000 clients across various industries including commercial office buildings, universities, airports, hospitals, data centers, manufacturing plants, distribution centers, and entertainment venues. With annual revenues nearing $8 billion and a workforce of more than 100,000 team members across over 350 offices worldwide, ABM stands as a premier leader in the facility services sector. The company’s comprehensive solutions range from janitorial services to advanced performance solutions such as engineering,... Show More
Job Requirements
- Must be 18 years of age or older
- high school diploma or GED required
- previous experience in customer service or similar work experience preferred
- ability to work in a fast-paced, time-sensitive environment
- must be able to read, write and communicate in English
- effective communication skills and professionalism
- collaborator with an initiative-taking and helpful attitude
- able to lift and maneuver wheelchairs when needed
- flexibility to work various shifts, including weekends and holidays
- must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available
Job Qualifications
- Must be 18 years of age or older
- high school diploma or GED required
- previous experience in customer service or similar work experience preferred
- ability to work in a fast-paced, time-sensitive environment
- must be able to read, write and communicate in English
- effective communication skills and professionalism
- collaborator with an initiative-taking and helpful attitude
- able to lift and maneuver wheelchairs when needed
- flexibility to work various shifts, including weekends and holidays
- must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available
Job Duties
- Monitor and manage a group of assigned gates to ensure all passengers who need wheelchairs receive assistance efficiently
- communicate with passengers about the airport and airline services available
- assist with the passengers who need a wheelchair between connecting flights when needed
- support and assign Passenger Assistants when there are multiple passengers or needing extra assistance
- coordinate with dispatcher, coordinator and shift leaders regarding gate assignments, delays, or passenger issues
- report on any issues such as late arrivals, no-shows, or gate changes
- ensure an adequate number of wheelchairs are available and organized for each gate
- maintain awareness of flight schedules and arrival times to anticipate transfer needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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