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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.00 - $22.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability insurance
Short term disability insurance
Life insurance
accident insurance
401k
Paid Time Off
Job Description
Bags, a Metropolis company, is a leading provider of mobility services that strives to make every moment matter for travelers on the go. As part of the largest mobility network in North America, Bags seamlessly integrates innovative technology with a customer-first approach to revolutionize the travel experience, particularly at airports. With a workforce exceeding 23,000 employees across more than 4,000 locations in North America and Europe, Bags is reshaping how people move through their journeys by saving time, reducing stress, and enhancing the overall convenience of travel.
This company specializes in streamlining various airport processes from curbside to gate, incl... Show More
This company specializes in streamlining various airport processes from curbside to gate, incl... Show More
Job Requirements
- Ability to work early morning shifts
- availability to work weekends
- ability to work outdoors in various weather conditions
- complete airline compliance training timely
- ability to lift up to 70 lbs
- ability to push luggage carts weighing up to 100 lbs
- standing for up to eight hours
- available for part-time shifts
- follow company appearance guidelines
- clean and well-maintained uniform
- successfully obtain necessary airport badges
- pass background and drug screening
- manage guest payments and simple addition
- maintain a professional demeanor
Job Qualifications
- At least 6 months experience in a face-to-face guest service position preferred
- ability to communicate clearly with guests and clients
- data entry and computer experience preferred
- knowledge of the airline or travel industry preferred
- ability to work in early morning rotation
- must be eligible to work in the United States
- must successfully pass pre-employment criminal background screening
- must pass pre-employment drug testing
Job Duties
- Greet guests warmly as they approach the desk
- assist guests with check-in of luggage to appropriate airlines
- verify guest flight itinerary and number of bags
- input guest information for those not previously enrolled
- process check-in of bags including charging credit cards
- weigh guests' bags to verify appropriate weight and charge for overweight bags
- tag guest luggage with destination tags
- provide boarding passes, luggage claim tickets and receipts
- secure luggage immediately after processing
- maintain excellent verbal and written communication
- uphold a positive, friendly, and professional manner
- organize and stock the concierge desk
- manage guest payments
- answer telephones and guest questions
- manage simple addition
- comply with airline and TSA safety and security protocols
- complete airline compliance training within company timeframe
- work early morning shifts and weekends
- work outdoors in various weather conditions
- participate in required on-the-job security training
- obtain all applicable airport badges
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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